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About

Hartford HealthCare (CT) - A nonprofit, integrated health system based in Hartford, CT, with broad behavioral health offerings across its network. - Services include behavioral health clinicians (LCSW, LPC, LMFT, LADC), psychiatric care, and related mental health programs delivered through its hospitals and regional institutes. - Network features: Institute of Living and regional behavioral health services as part of Hartford HealthCare’s multi-site system, offering inpatient, outpatient, and community-based care. - Key scope: Behavioral health access within Connecticut, supported by affiliated hospitals, clinics, and care teams under Hartford HealthCare’s umbrella.

Clinic Type

Behavioral Health

Address

One State Street, Suite 19, Hartford, Connecticut 06103, US

Phone

860.406.6865

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health
  • Mental Health
  • Addiction Treatment
  • Outpatient Services
  • Residential Programs
  • Inpatient Services
  • Prevention and Wellness Programs

Insurance & Payment

—

Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (St. Vincent's Behavioral Health): 2.6 stars (15 reviews)
  • RateMDs (Institute of Living): 1.6 stars (20 reviews)
  • Google (Institute of Living): 2.4 stars (23 reviews)

Patients praise

  • Some patients report life-changing, positive outcomes and recovery success
  • Specific instances of kind, helpful clinicians and supportive therapeutic care
  • Patients feeling safe in certain units or programs

Common complaints

  • Reports of unprofessional, rude, or unresponsive staff and receptionists
  • Concerns regarding medication management, including refill delays and involuntary medication pushback
  • Complaints about facility conditions, safety, and patient-to-patient interactions in inpatient settings
  • Issues with administrative follow-up, billing disputes, and communication gaps
  • Criticisms of psychiatrist empathy and staff turnover rates

"This place changed my life I still am thankful for doctor Germaine n doctor Lorraine love you guys Somone give them raises."

— Birdeye user review

"If I didn't need medication, I'd NEVER go here. I've been pushed into meds I didn't want to take. I've had at LEAST 3-5 psychiatrists because they can't seem to hold onto their staff."

— LocalityBiz user review

"The staff has been extremely helpful and their receptionists are very professional, patient and attentive to clients. I have nothing negative to comment about this facility."

— FindRehabCenters user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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