Behavioral & Mental Health | hartfordhealthcare.org | CT
Behavioral Health • Hartford, CT
About
Hartford HealthCare (CT) - A nonprofit, integrated health system based in Hartford, CT, with broad behavioral health offerings across its network. - Services include behavioral health clinicians (LCSW, LPC, LMFT, LADC), psychiatric care, and related mental health programs delivered through its hospitals and regional institutes. - Network features: Institute of Living and regional behavioral health services as part of Hartford HealthCare’s multi-site system, offering inpatient, outpatient, and community-based care. - Key scope: Behavioral health access within Connecticut, supported by affiliated hospitals, clinics, and care teams under Hartford HealthCare’s umbrella.
Clinic Type
Behavioral Health
Address
One State Street, Suite 19, Hartford, Connecticut 06103, US
Phone
860.406.6865
Elizabeth.Begley@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Vincent's Behavioral Health): 2.6 stars (15 reviews)
- RateMDs (Institute of Living): 1.6 stars (20 reviews)
- Google (Institute of Living): 2.4 stars (23 reviews)
Patients praise
- Some patients report life-changing, positive outcomes and recovery success
- Specific instances of kind, helpful clinicians and supportive therapeutic care
- Patients feeling safe in certain units or programs
Common complaints
- Reports of unprofessional, rude, or unresponsive staff and receptionists
- Concerns regarding medication management, including refill delays and involuntary medication pushback
- Complaints about facility conditions, safety, and patient-to-patient interactions in inpatient settings
- Issues with administrative follow-up, billing disputes, and communication gaps
- Criticisms of psychiatrist empathy and staff turnover rates
"This place changed my life I still am thankful for doctor Germaine n doctor Lorraine love you guys Somone give them raises."
— Birdeye user review"If I didn't need medication, I'd NEVER go here. I've been pushed into meds I didn't want to take. I've had at LEAST 3-5 psychiatrists because they can't seem to hold onto their staff."
— LocalityBiz user review"The staff has been extremely helpful and their receptionists are very professional, patient and attentive to clients. I have nothing negative to comment about this facility."
— FindRehabCenters user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare | Hartford HealthCare | CT — May 8, 2026
- Mental Health | Hartford HealthCare | CT — Sep 9, 2025
- Using Telehealth Counseling | Hartford HealthCare | CT — Jul 17, 2025
- Hartford HealthCare sees 82% boost in anxiety scores with integrated care model - Becker’s Behavioral Health — Dec 29, 2025
- Charlotte Hungerford Hospital Behavioral Health Center (BHC) — Dec 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Hartford
Wheeler Health is a Connecticut-based nonprofit community health center offering integrated primary and behavioral health care for all ages, plus a broad range of specialty services. Key points: - Services: Primary care, behavioral health, education and recovery programs, and extensive specialty services. Integrated care model aims to support health, recovery, and growth. - Locations: Outpatient sites across Connecticut, including Plainville (HQ) and additional facilities; presence in Hartford area and more than 100 community-based programs statewide. - Scale: About 382 employees, ~$41 million annual revenue, founded in 1968; serves over 30,000 individuals annually. - Mission: Accessible, innovative care designed to improve health outcomes and hope for individuals, families, and communities. If you’re specifically looking for “Family Health & Wellness Center” in Hartford, Wheeler Health provides family-focused health and wellness services through its Connecticut network, with Plainville as HQ and multiple Hartford-area community health initiatives. For exact Hartford location details, contact or visit their site’s locations page.
CRMHC Homepage - CT.gov Hartford - What it is: The Capitol Region Mental Health Center (CRMHC) is a Connecticut DMHAS-operated government facility in Hartford providing mental health and addiction services to adults (18+) with serious psychiatric disabilities, including those with co-occurring substance use disorders. - Scope and partnership: CRMHC partners with 15 DMHAS-funded mental health programs in Hartford and West Hartford to deliver a comprehensive array of behavioral health services to about 3,300 individuals and families. - catchment area: Serves residents in Hartford (Catchment Area 23), West Hartford, Farmington, Avon, Canton, and Simsbury (Catchment Area 18). - Leadership: Susan R. Niemitz, LCSW, CEO, overseeing clinical and administrative functions across sites and affiliated DMHAS agencies. - Contact and access: Home page listed as portal.ct.gov/dmhas/crmhc/agency-files/crmhc-homepage; main phone 860-297-0800; emails include colleen.mercier@ct.gov. - Focus areas: Behavioral health services, including psychiatric disability treatment and addiction services; mobile crisis expansion and community-based supports. - Highlights: CRMHC expanded Mobile Crisis services to 24/7, increased specialty residential beds, and improved outpatient billing outcomes under leadership.
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