Family Health & Wellness Center | Complete Healthcare in Hartford ...
Behavioral Health • Hartford, CT • Since 1968
About
Wheeler Health is a Connecticut-based nonprofit community health center offering integrated primary and behavioral health care for all ages, plus a broad range of specialty services. Key points: - Services: Primary care, behavioral health, education and recovery programs, and extensive specialty services. Integrated care model aims to support health, recovery, and growth. - Locations: Outpatient sites across Connecticut, including Plainville (HQ) and additional facilities; presence in Hartford area and more than 100 community-based programs statewide. - Scale: About 382 employees, ~$41 million annual revenue, founded in 1968; serves over 30,000 individuals annually. - Mission: Accessible, innovative care designed to improve health outcomes and hope for individuals, families, and communities. If you’re specifically looking for “Family Health & Wellness Center” in Hartford, Wheeler Health provides family-focused health and wellness services through its Connecticut network, with Plainville as HQ and multiple Hartford-area community health initiatives. For exact Hartford location details, contact or visit their site’s locations page.
Clinic Type
Behavioral Health
Address
43 Woodland Street, Hartford, CT 06105
Phone
8607933500
kkinch@wheelerhealth.org
Opening Hours
Primary care and behavioral health evaluations for NEW patients. Monday to Friday, 9 AM to 3:30 PM. Behavioral health and primary care evaluations for children scheduled within 72 hours, Monday–Friday: 9:00 AM-3:30 PM. New offerings and group programs with varying times (e.g., MEN'S EMPOWERMENT, WOMEN'S EMPOWERMENT, AGING GRACEFULLY, CBT FOR CHRONIC PAIN MANAGEMENT).
Telehealth
https://www.wheelerhealth.org/patients/telehealth
Services Offered
Team
Insurance & Payment
No patient will be denied health care services due to an individual’s inability to pay. Sliding fee scale based on ability to pay.
Medicaid, Medicare, Commercial insurance, Sliding fee scale
Languages Spoken
—
Current Offers
Primary care and behavioral health evaluations for NEW patients
FAQs
Do you accept Medicaid/Medicare and private insurance?
Medicaid, Medicare, and commercial health insurance welcome.
Walk-in primary care
Walk in or schedule primary care and behavioral health evaluations. Monday to Friday - 9:00 AM–3:30 PM
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Wheeler Health): 4.27/5 (325 reviews)
- Birdeye (Charter Oak Family Health Center): 3.2/5 (292 reviews)
Patients praise
- Convenience of having multiple health services in one location
- Some patients report professional and helpful clinical staff/doctors
- Clean, efficient facility environment (at specific locations)
Common complaints
- Poor customer service and rude administrative/reception staff
- Difficulty scheduling appointments and long hold times on the phone
- Disorganization regarding patient records and appointments
- Concerns regarding professionalism and dismissiveness
"The service is horrible. you have to a long time to be called just to register. and most of the receptionist are rude."
— Birdeye (Review of Charter Oak Family Health Center)"Hands down one of the BEST overall urgent cares in CT. Very clean, prompt, accommodating facility with amazing professional staff."
— Family Care of Hartford feedback pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare | Hartford HealthCare | CT — May 8, 2026
- Health Care | Family Centers — Jan 15, 2026
- Hartford Hospital’s Community Health Clinic bridging gaps in care — Apr 24, 2026
- Hartford HealthCare partners with Mashantucket Pequot Tribal Nation for new Pequot Health Center — Apr 20, 2026
- Mental Health Care | Family Centers — Jan 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Hartford
Hartford HealthCare (CT) - A nonprofit, integrated health system based in Hartford, CT, with broad behavioral health offerings across its network. - Services include behavioral health clinicians (LCSW, LPC, LMFT, LADC), psychiatric care, and related mental health programs delivered through its hospitals and regional institutes. - Network features: Institute of Living and regional behavioral health services as part of Hartford HealthCare’s multi-site system, offering inpatient, outpatient, and community-based care. - Key scope: Behavioral health access within Connecticut, supported by affiliated hospitals, clinics, and care teams under Hartford HealthCare’s umbrella.
CRMHC Homepage - CT.gov Hartford - What it is: The Capitol Region Mental Health Center (CRMHC) is a Connecticut DMHAS-operated government facility in Hartford providing mental health and addiction services to adults (18+) with serious psychiatric disabilities, including those with co-occurring substance use disorders. - Scope and partnership: CRMHC partners with 15 DMHAS-funded mental health programs in Hartford and West Hartford to deliver a comprehensive array of behavioral health services to about 3,300 individuals and families. - catchment area: Serves residents in Hartford (Catchment Area 23), West Hartford, Farmington, Avon, Canton, and Simsbury (Catchment Area 18). - Leadership: Susan R. Niemitz, LCSW, CEO, overseeing clinical and administrative functions across sites and affiliated DMHAS agencies. - Contact and access: Home page listed as portal.ct.gov/dmhas/crmhc/agency-files/crmhc-homepage; main phone 860-297-0800; emails include colleen.mercier@ct.gov. - Focus areas: Behavioral health services, including psychiatric disability treatment and addiction services; mobile crisis expansion and community-based supports. - Highlights: CRMHC expanded Mobile Crisis services to 24/7, increased specialty residential beds, and improved outpatient billing outcomes under leadership.
Comparing your options?
See other behavioral health clinics in Hartford, or search the full directory by insurance, ratings, and more.