Charter Oak Health Center: Home Charter Oak
Primary Care • Hartford, CT • Since 1978
About
Charter Oak Health Center, Inc. is a nonprofit hospital and health care provider based in Hartford, CT. Founded in 1978, it operates as a nonprofit organization with 34 employees and about $22.3 million in annual revenue. The organization runs four offices in the United States, all connected to its Hartford HQ at 21 Grand St, Hartford, CT 06106. It emphasizes respectful care and offers services under the hospital/health care industry. Primary contact options include the main phone number 860-550-7500 and email tjclarke@thecharteroak.org. LinkedIn presence: /charter-oak-health-center-inc.
Clinic Type
Primary Care
Address
21 Grand St, Hartford, Connecticut 06106, US
Phone
860-550-7500
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Opening Hours
Urgent Care Department is open seven days per week
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye aggregations: 3.2 out of 5 stars
Patients praise
- Convenience of having multiple health needs met in one location
- Some patients report positive experiences with specific doctors and office staff
- Facility is described by some as clean and professional
- Good location and parking access reported by some patients
Common complaints
- Difficulty reaching the facility by phone
- Long wait times for appointments and registration
- Concerns regarding staff professionalism and rudeness
- Frustration with administrative processes, such as record-keeping and appointment scheduling
- Perceived lack of attentive or high-quality medical care
"For a long time now, I and many other patients have been unable to reach this facility by phone. Calls repeatedly go unanswered, and there is no reliable way to speak to a staff member..."
— Patient review aggregated on ClinicsForFree.com"The building is nice however the internal medicine unit is VERY, VERY SAD. THE RIGHT HAND NEVER KNOWS WHAT THE LEFT HAND IS DOING..."
— Patient review aggregated on Birdeye"Dr. Singh and all the staff have been so amazing through this entire process..."
— Patient review on Yelp/MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Connecticut Lawmakers Visit Charter Oak Health Center to Address Impact of Federal Budget Bill on Connecticut’s Most Vulnerable Residents - Charter Oak Health Center — Mar 3, 2026
- Internal Medicine Residency at UConn Champions Care for the Homeless - UConn Today — May 29, 2026
- Lamont Assures CT Residents They Can Access COVID-19 Vaccine - We-Ha | West Hartford News — Sep 12, 2025
- Connecticut’s 17 Community Health Centers Serve 450,000 People, Rank #5 Nationally in Quality | CT News Junkie — Aug 27, 2025
- Malta House adds East Hartford stop to mobile health clinic route — Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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