Craig A. Jones, MD at Mass Eye and Ear - Mashpee, 5 Industrial ...
Ear, Nose, and Throat (ENT) • Harwich, MA
Clinic Type
Ear, Nose, and Throat (ENT)
Address
Mass Eye and Ear - Mashpee Rogers Outpatient Center, 5 Industrial Drive Suite 202, Mashpee, MA 02649
Phone
+1-508-539-2444
CCHInterpreterServices@CapeCodHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: positive
- Mass General Brigham/Mass Eye and Ear official site: 4.7 out of 5
- U.S. News & World Report: 4 out of 5 (60 reviews)
- WebMD Care: 4.5 out of 5 (1 review / 25 ratings)
- Healthgrades: 4.6 out of 5 (34 reviews)
Patients praise
- Professional and thorough clinical approach
- Clear communication of medical information
- Attentive and personalized care
- Highly recommended by many patients for clinical expertise
- Friendly and helpful office staff (in majority of reports)
Common complaints
- Occasional patient dissatisfaction with front desk staff and administrative policies (e.g., rigid appointment cancellation for late arrivals)
"Dr. Jones is a superlative clinician. Did excellent exam, listened thoughtfully to all I had to say, reviewed my chart, efficiently communicated vast amounts of useful information to guide my care, and displayed top notch up-to-knowledge in his specialty fields."
— Mass General Brigham Patient Review"If I didn't have a bad experience with his front desk I would have given him a 5 plus!... I couldn't believe when the woman at the front desk said she had to cancel my appointment because I was 15 minutes late!"
— WebMD Care Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Craig Jones, MD - Ear, Nose and Throat Surgery, PC - Yelp — Jul 9, 2026
- Mass Eye and Ear (Harwich) - Nextdoor — Jul 7, 2026
- Former WHOI Employee Proposes New Idea For 475 Nathan Ellis Highway | Mashpee News | capenews.net — Apr 3, 2026
- Meritus Health Adds Audiologist Kristin Jones, AuD, to Advanced ENT Team - Franklin County Free Press — Feb 4, 2026
- Academy Member Hosts First Congressional Site Visit of 2025 - American Academy of Otolaryngology-Head and Neck Surgery (AAO-HNS) — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, and throat (ent) clinics in Harwich
Mass Eye and Ear is one of the specialty hospitals within Mass General Brigham (MGB), the nonprofit, integrated health system based in Greater Boston. As part of MGB, Mass Eye and Ear operates under the MGB umbrella alongside major hospitals like Massachusetts General Hospital and Brigham and Women’s Hospital, with affiliated services across home care, rehab, and specialty care. MGB is Harvard Medical School’s principal teaching affiliate, employs about 82,000 people, and reports roughly $20B in operating revenue (as of recent fiscal years). Mass Eye and Ear contributes to MGB’s specialized care network and serves communities in Massachusetts, including facilities such as the Newton-Wellesley and Mass General Brigham Health Plan system. For Harwich-specific services or location details, you may need to check the Mass Eye and Ear or MGB site for nearest Harwich-area clinics or partner locations.
Summary: Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital focusing on ophthalmology and otolaryngology, affiliated with Harvard Medical School. Founded in 1824, it operates 41 beds and offers patient care, research, and clinical training across eye and ENT specialties, as well as audiology, balance, facial nerve, voice, and vision rehabilitation. Headquarters: 243 Charles Street, Boston, MA. The organization is part of Mass General Brigham and has locations in Boston; it does not appear to have Harwich-specific facilities listed on the official pages. If you’re seeking Harwich-area eye/ENT services, this page confirms Mass Eye and Ear’s Boston-based specialties and teaching affiliation, but for Harwich-specific providers, you may want to check local hospitals or affiliated networks.
Comparing your options?
See other ear, nose, and throat (ent) clinics in Harwich, or search the full directory by insurance, ratings, and more.

