Mass Eye and Ear - Harwich - Mass General Brigham
Ear, Nose, and Throat (ENT) • Harwich, MA • Since 1994
About
Mass Eye and Ear is one of the specialty hospitals within Mass General Brigham (MGB), the nonprofit, integrated health system based in Greater Boston. As part of MGB, Mass Eye and Ear operates under the MGB umbrella alongside major hospitals like Massachusetts General Hospital and Brigham and Women’s Hospital, with affiliated services across home care, rehab, and specialty care. MGB is Harvard Medical School’s principal teaching affiliate, employs about 82,000 people, and reports roughly $20B in operating revenue (as of recent fiscal years). Mass Eye and Ear contributes to MGB’s specialized care network and serves communities in Massachusetts, including facilities such as the Newton-Wellesley and Mass General Brigham Health Plan system. For Harwich-specific services or location details, you may need to check the Mass Eye and Ear or MGB site for nearest Harwich-area clinics or partner locations.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
527 Long Pond Drive Harwich, MA 02645
Phone
857-282-2355
patientbilling@partners.org
Opening Hours
8:00 a.m.–4:00 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided at Mass Eye and Ear, Harwich?
Expert care for pediatric and adult patients with conditions of the ears, nose, throat, head and neck.
What are the hours for Mass Eye and Ear, Harwich?
8:00 a.m.–4:00 p.m.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.7/5 (N/A)
- Healthgrades: 2.3/5 (3 reviews)
- Yelp: 2.1/5 (12 reviews)
Patients praise
- Competent medical care when received (specifically cited in a review for a provider at a different location)
- Clean and nice office environment
Common complaints
- Long wait times
- Rude or unprofessional office staff/secretaries
- Billing disputes and difficulties getting billing issues resolved
- Lack of responsiveness from patient relations or administrative staff
- Difficulty scheduling appointments
"Wait times in this entire department are HORRENDOUS. The staff isn't very friendly. I spoke with the secretary Stephanie and her lack of compassion and empathy is appalling."
— Healthgrades review for Mass Eye & Ear, Harwich"Better if they could be more responsive to patients in the first place! ... I bitterly resent being forced by ME&E to pay for services I did not want or need. Patients beware!"
— Localitybiz review for Mass Eye and Ear, HarwichSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicholas B. Abt, MD | Mass Eye and Ear — Oct 19, 2025
- Dr. Nicholas Brian Abt, MD - Mashpee, MA - Otolaryngology — Jan 27, 2026
- Nicholas B. Abt, MD — Oct 25, 2025
- Audiologist - Cape Cod Job in Mashpee, MA at Mass General Brigham — Jul 23, 2025
- Christopher Hartnick, MD - Otolaryngology — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, and throat (ent) clinics in Harwich
Summary: Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital focusing on ophthalmology and otolaryngology, affiliated with Harvard Medical School. Founded in 1824, it operates 41 beds and offers patient care, research, and clinical training across eye and ENT specialties, as well as audiology, balance, facial nerve, voice, and vision rehabilitation. Headquarters: 243 Charles Street, Boston, MA. The organization is part of Mass General Brigham and has locations in Boston; it does not appear to have Harwich-specific facilities listed on the official pages. If you’re seeking Harwich-area eye/ENT services, this page confirms Mass Eye and Ear’s Boston-based specialties and teaching affiliation, but for Harwich-specific providers, you may want to check local hospitals or affiliated networks.
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