Live
Read more

About

Summary: Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital focusing on ophthalmology and otolaryngology, affiliated with Harvard Medical School. Founded in 1824, it operates 41 beds and offers patient care, research, and clinical training across eye and ENT specialties, as well as audiology, balance, facial nerve, voice, and vision rehabilitation. Headquarters: 243 Charles Street, Boston, MA. The organization is part of Mass General Brigham and has locations in Boston; it does not appear to have Harwich-specific facilities listed on the official pages. If you’re seeking Harwich-area eye/ENT services, this page confirms Mass Eye and Ear’s Boston-based specialties and teaching affiliation, but for Harwich-specific providers, you may want to check local hospitals or affiliated networks.

Clinic Type

Ear, Nose, and Throat (ENT)

Address

Harwich, MA

Phone

617-573-3431

Email

interpreterservicesoffice@meei.harvard.edu

Opening Hours

Monday to Friday 8:00 am - 4:00 pm

Emergency Care

Emergency care available

Services Offered

  • ENT Care
  • Audiology
  • Cosmetic & Reconstructive Facial Plastics
  • Otolaryngology-Head and Neck Surgery
  • Pediatric ENT
  • Facial Plastics
  • Head and Neck Cancer
  • Hearing and Balance
  • Sinus Center
  • Eye care (ophthalmology)

Team

  • Craig Jones, MD — Physician Site Lead
  • Paul Konowitz, MD, FACS — Associate Chief, Suburban Sites and Network Development

Insurance & Payment

Languages Spoken

  • English

Current Offers

Harwich ENT new patient offer — null

FAQs

What are the office hours?

Monday to Friday | 8:00 am-4:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz: 1 out of 5 stars (based on 1 review) (1)
  • Healthgrades: 2.3 out of 5 stars (based on 3 reviews) (3)
  • Birdeye: 1.7 out of 5 stars

Patients praise

  • clean and nice office facility
  • some individual providers received positive feedback in other locations

Common complaints

  • long wait times
  • rude or uncompassionate office staff
  • difficulties with the referral and scheduling process
  • perceived lack of helpfulness or specialization for certain conditions

"They made me explain all my history AGAIN... Then they went on to tell me “we don’t have a doctor here that can help you”... Ignorance at its best not to mention they were so rude."

LocalityBiz review

"Wait times in this entire department are HORRENDOUS. The staff isn't very friendly. I spoke with the secretary Stephanie and her lack of compassion and empathy is appalling."

Healthgrades review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More ear, nose, and throat (ent) clinics in Harwich

Harwich, MA·Ear, Nose, and Throat (ENT)

VerifiedOnline booking
Harwich, MA·Ear, Nose, and Throat (ENT)

Mass Eye and Ear is one of the specialty hospitals within Mass General Brigham (MGB), the nonprofit, integrated health system based in Greater Boston. As part of MGB, Mass Eye and Ear operates under the MGB umbrella alongside major hospitals like Massachusetts General Hospital and Brigham and Women’s Hospital, with affiliated services across home care, rehab, and specialty care. MGB is Harvard Medical School’s principal teaching affiliate, employs about 82,000 people, and reports roughly $20B in operating revenue (as of recent fiscal years). Mass Eye and Ear contributes to MGB’s specialized care network and serves communities in Massachusetts, including facilities such as the Newton-Wellesley and Mass General Brigham Health Plan system. For Harwich-specific services or location details, you may need to check the Mass Eye and Ear or MGB site for nearest Harwich-area clinics or partner locations.

VerifiedOnline bookingSince 1994

See all ear, nose, and throat (ent) clinics in Harwich

Comparing your options?

See other ear, nose, and throat (ent) clinics in Harwich, or search the full directory by insurance, ratings, and more.

More Ear, Nose, and Throat (ENT) Clinics