Family Medicine in Haverhill, MA - Primary Care | Specialists
Primary Care • Haverhill, MA
Clinic Type
Primary Care
Address
1 Park Way, Haverhill, MA 01830
Phone
888-227-3762
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Peter Rees): 3.0 stars (27 ratings) (27 ratings)
- Vitals (Dr. Kevin D. Heaton): 5.0 stars (30 ratings)
- Vitals (Dr. Farah Mullah): 4.6 stars (41 ratings)
Patients praise
- Providers often described as thorough and knowledgeable
- Convenient office locations near hospitals and labs
- Some patients appreciate the efficiency and timeliness of care at specific practices
- Positive experiences with bedside manner for certain individual providers
Common complaints
- Difficulty with administrative issues such as scheduling and billing
- Concerns regarding staff communication and professionalism
- Reports of doctors being dismissive or difficult to communicate with
- Complaints about overbooking and long wait times
"They regularly overbook and waste their patients time. It is very reasonable to expect to be seen at your appointment time, otherwise what is the point of making an appointment?"
— Haverhill Family Office patient review"Given my positive experience with the timely service and Dr. Heaton's care, along with the convenience of having my rheumatologist on site, I highly commend this office."
— Dr. Kevin D. Heaton patient review"Always enjoy my appts with Doctor Mullah. She is thoughough, patient and answers all of my questions! My husband also has her as his doctor! She is the best!"
— Dr. Farah Mullah patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly D. Badessa - Nurse Practitioner in Danvers, MA — May 14, 2026
- Dr. Julie Clifford Smail, MD - Rowley, MA - Internal Medicine — May 4, 2026
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
- Tracy J. Wilbraham - Nurse Practitioner in Newburyport, MA — May 14, 2026
- Richard A. Graham, CSW - Clinical Social Worker in Haverhill, MA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Haverhill
Beth Israel Lahey Health Primary Care – Primrose Street (Haverhill) is part of the non-profit Beth Israel Lahey Health system in Massachusetts. The system comprises 10 acute-care hospitals in MA and offers a wide range of services through its primary care, urgent care, behavioral health, and other health care facilities. The organization is headquartered in Cambridge, MA, and formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. For details about exact services, hours, and appointment options at Primrose Street, please visit bilh.org or contact the location directly.
Haverhill Family Office, LLC is a small primary care practice based in Haverhill, Massachusetts, founded in 2010. They offer same-day visits in-person or via telehealth and accept nearly all insurance, including Medicare and MassHealth. The practice serves families in Haverhill and surrounding areas (Methuen, Andover, Lawrence, Salem) and partners with local nursing homes to provide care. With a very lean team (1 employee listed), they emphasize medical excellence and accessible care. Web metrics show modest traffic (about 2,046 monthly visits) and a high bounce rate, but a stable US presence. Contact: 978-521-6555 or 978-521-1236.
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