Haverhill Family Office: The Best for Primary Care
Primary Care • Haverhill, MA • Since 2010
About
Haverhill Family Office, LLC is a small primary care practice based in Haverhill, Massachusetts, founded in 2010. They offer same-day visits in-person or via telehealth and accept nearly all insurance, including Medicare and MassHealth. The practice serves families in Haverhill and surrounding areas (Methuen, Andover, Lawrence, Salem) and partners with local nursing homes to provide care. With a very lean team (1 employee listed), they emphasize medical excellence and accessible care. Web metrics show modest traffic (about 2,046 monthly visits) and a high bounce rate, but a stable US presence. Contact: 978-521-6555 or 978-521-1236.
Clinic Type
Primary Care
Address
62 Brown St, Suite 502, Haverhill, MA 01830
Phone
978-521-6555
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Emergency Care
Advice and triage to determine urgency; referrals to appropriate care
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept almost all insurance plans including Medicare & MassHealth Medicaid
Weave Bill Pay, Pay My Bill, insurance
Languages Spoken
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Pricing
Current Offers
New Patient Offer
FAQs
Do you offer same-day visits?
Yes, same-day visits are offered in-person or via telehealth.
Where is the clinic located?
62 Brown St, Suite 502, Haverhill, MA 01830.
Phone Number
978-521-6555
Fax Number
978-521-1236
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: Varies, includes 1-star and 5-star experiences
Patients praise
- Dr. Shih described as personally wonderful or attentive by some patients
- Efficient and informative appointments for some patients
- Courteous and professional family care experience for some families
Common complaints
- Administrative and scheduling disorganization
- Long wait times and excessive overbooking
- Perceived unprofessional communication from staff or physician
- Issues with pharmacy coordination and prescription handling
- High costs for brief visits
"They make mistakes constantly and then blame the patient... Condescending, rude, ignorant, negligent, disconnected entirely with my health needs."
— LocalityBiz user review"Everything about my appointment went great - the staff, the Doctor, the examination. My experience was friendly and calm, while being focused and informative."
— Zocdoc user review"Honestly DR Shih is a wonderful person however he's unprofessional when it comes to dealing with patients."
— Yelp/MapQuest user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- News Release: Echo sells Medical Office Asset in Haverhill, MA — Sep 2, 2025
- 🏥 Multiple Healthcare Openings in Haverhill, MA – $2K+/week - NewsBreak — Jul 9, 2026
- Haverhill Council on Aging Hosts Wythe to Give Estate Planning Pointers - WHAVWHAV — Sep 1, 2025
- New Executive Director Brings More Than 30 Years of Senior & Financial Services Expertise to Benchmark at Haverhill Crossings — Mar 17, 2026
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Haverhill
Beth Israel Lahey Health Primary Care – Primrose Street (Haverhill) is part of the non-profit Beth Israel Lahey Health system in Massachusetts. The system comprises 10 acute-care hospitals in MA and offers a wide range of services through its primary care, urgent care, behavioral health, and other health care facilities. The organization is headquartered in Cambridge, MA, and formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. For details about exact services, hours, and appointment options at Primrose Street, please visit bilh.org or contact the location directly.
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