Haverhill Telemedicine at AFC Urgent Care
Telehealth • Haverhill, MA • 1 (AFC Urgent Care Haverhill) locations
Clinic Type
Telehealth
Address
AFC Urgent Care Haverhill, 310 Main Street, Haverhill, MA 01830
Phone
(978) 203-3689
—
Opening Hours
Book your virtual visit M - F: 8:30 AM to 5:30 PM
Telehealth
Telemedicine Urgent Care
Emergency Care
Emergency symptoms should seek in-person care or call 911
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please refer to the accepted insurance list for telemedicine
Self-pay, Pay Your Bill online, insurance billed per visit, self-pay options per AFC site
Languages Spoken
FAQs
What services are available through telemedicine?
Telemedicine can consult, provide referrals, evaluate injuries, diagnose symptoms, and coordinate care; requires audio/video capabilities.
What do I need to use telemedicine?
An internet connection and a computer or device with audio/video capabilities.
Can I renew medications via telemedicine?
Yes, medication renewal is available for non-controlled substances; 1 month prescription only; no ADD/ADHD or chronic mental health prescriptions.
What conditions can be treated via telemedicine?
Allergy symptoms, bug bites, poison ivy, eczema, psoriasis, mild sunburn, cold sores, canker sores, cold, sore throat, diarrhea, ear infection, eye infection, pinkeye, sties, female UTI, head lice, infected nails, minor burns/rashes, newly onset cough, sinus infection, fever, urinary tract infections, among others.
What cannot be treated via telemedicine?
No narcotics/controlled substance renewals, no prescriptions over one month, no chest pain, pelvic/genital/rectal/breast exams, no suturing, no psychiatric conditions, no emergency symptoms.
How do I book telemedicine?
Use the provided booking link (e.g., Solv Health) or contact AFC Haverhill for telemedicine scheduling.
What if I need emergency care?
If experiencing emergency symptoms, call 911 or go to the nearest emergency department.
Social Media
What Patients Say
Overall sentiment across review platforms: positive
- SolvHealth: 4.5 out of 5 stars (based on 411 ratings) (1345 reviews (Birdeye))
Patients praise
- Compassionate and professional staff/medical team
- Efficient check-in process and overall quick service for most patients
- Convenient online booking/reservation system allowing patients to wait from home
- Helpful, knowledgeable providers with good bedside manner
- Walk-ins accepted and accommodate patients when other clinics are booked
Common complaints
- Inconsistent efficiency or service speed for some specific needs (e.g., DOT/commercial driving)
- Occasional dissatisfaction with provider thoroughness or treatment plans (e.g., lack of prescription for certain conditions)
- Concerns regarding facility hygiene, specifically cleanliness of floors and tables
"I was seen, treated and provided a prescription in 20 minutes. The prescription was called in to my pharmacy and was ready when I arrived. I am feeling better already. I highly recommend AFC in Haverhill."
— LocalityBiz user review"It was easy to reserve a time on line ahead of time so I could wait comfortably at home and not cough in the waiting room. Check in was smooth, the wait time was fine & the care I received was wonderful."
— LocalityBiz user review"Not satisfied with her! Didn't seem to care much, nor prescribed me anything for the rash, had to make another appt elsewhere!"
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More telehealth clinics in Haverhill
Beth Israel Lahey Health (BILH) is a nonprofit integrated health system based in Cambridge, MA, formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It operates 11–13 hospitals across Massachusetts and New Hampshire, offering a wide range of care including urgent care, primary care, hospitals, behavioral health, elder care, research, and education. Key details: - Headquarters: Cambridge, MA - CEO: Kevin Tabb, MD - Addresses: main presence in Cambridge; multiple facilities across MA/NH - Net income (2023): $451.2 million - Annual revenue: ~$4.5B - Type: Nonprofit health system - Areas served: Massachusetts and New Hampshire - Notable for being the largest health system by hospital count in Massachusetts If you’re specifically looking for urgent care in Haverhill, MA: this page confirms BILH operates urgent care networks within its system, but it does not list a Haverhill urgent care location. For precise Haverhill urgent care options, consider checking the BILH urgent care network on bilh.org or contact their main information line at info@bilh.org.
Haverhill Family Office, LLC is a private primary care practice based in Haverhill, Massachusetts, founded in 2010. They offer same-day visits (in-person or telehealth) and accept nearly all insurance plans, including Medicare and MassHealth. The practice serves families in Haverhill and surrounding areas (Methuen, Andover, Lawrence, Salem) and partners with nursing homes to provide care. Current staffing is very lean (1 employee listed), but the clinic emphasizes medical excellence and accessibility. Web metrics show modest monthly visits with a low bounce rate, and services align with internal medicine, family medicine, and general primary care, including medical exams and telehealth. Contact: 978-521-6555 or 978-521-1236.
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