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About

Summary: The provided page is about Ivy Urgent Care, a private medical practice founded in 2012 and based in Staten Island, NY, with 5 offices nationwide (including New York locations). It is not specifically tied to West Hempstead or Northwell Health Hempstead. Key details: - Industry: Medical Practices; Private - Headquarters: Staten Island, NY - Founded: 2012 - Revenue: ~$3.0M annually - Employees: 11–50 - Locations: 5 offices (United States) including Staten Island and Atlanta - Contact: +1 678-774-7100 - LinkedIn: ivy-urgent-care Relevance to user query: - The page does not list an Urgent Care location in West Hempstead, NY, nor a Northwell Health Hempstead facility. - No West Hempstead address or Northwell Hempstead affiliation is shown. If you’re specifically seeking urgent care options in West Hempstead, NY or facilities affiliated with Northwell Health in Hempstead, I can search for West Hempstead urgent care centers or Northwell Health Hempstead locations and provide addresses, hours, and services.

Clinic Type

Urgent Care

Address

595 Hempstead Turnpike, West Hempstead, NY 11552

Phone

(347) 493-2952

Email

Opening Hours

Mon-Fri 8:00 am – 8:00 pm; Sun 9:00 am – 5:00 pm

Telehealth

Virtual Visits now available

Emergency Care

Emergency Services not specified

Services Offered

  • Urgent Care
  • Allergies
  • Cold & Flu
  • Ear Infection
  • Flu Shot
  • Occupational Health
  • Skin Infection & Rash
  • Sore & Strep Throat
  • Sports & Camp Physicals
  • STD Treatment & Testing
  • Telemedicine
  • Urinary Tract Infections
  • Workers' Compensation
  • X-Ray
  • New York & Connecticut insurance and pricing
  • Virtual Visits
  • Save Your Spot

Technology & Equipment

  • X-Ray
  • Telemedicine

Insurance & Payment

  • New York and Connecticut in-network national insurance plans

New York & Connecticut insurance and pricing; in-network with most major NY and CT national insurance plans

Online payment portal, Insurance billed, Same-day pricing for uninsured, Online bill pay, In-person payment portal

Languages Spoken

Pricing

  • New York & Connecticut insurance and pricing; in-network with most major NY and CT national insurance plans; affordable same-day pricing for patients without insurance

Current Offers

New Patient Offers

FAQs

What are the clinic hours?

Mon-Fri 8:00 am - 8:00 pm; Sat-Sun 9:00 am - 5:00 pm.

Where is the clinic located?

595 Hempstead Turnpike, West Hempstead, NY 11552.

How can I pay my bill?

Online bill pay via the online payment portal.

Awards & Accreditations

  • Over 3,000 5-star reviews

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Aggregated (Solv, UrgentCareMap, etc.): ~4.5 out of 5 stars (aggregated across platforms)

Patients praise

  • Clean and modern facility
  • Friendly and professional staff/receptionists
  • Knowledgeable and caring doctors/providers
  • Convenient location and access to Northwell network
  • Efficient service when using the online appointment/save-your-spot system

Common complaints

  • Long wait times
  • Perceived unprofessionalism or lack of communication from staff/providers
  • Issues with registration/paperwork assistance for those needing extra help
  • Inconsistent quality of care or concerns about thoroughness of exams

"The staff were extremely nice and professional. The doctor kept apologizing for the long wait, but honestly it went pretty quickly. If I can't get in touch with my primary care physician I will definitely go there again!!!!"

Patient review via localitybiz.com

"They are very unprofessional and they will put other patients before you even if you check in first. They are also bad with communication"

Patient review via Apple Maps/MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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