Memorial Behavioral Health
Behavioral and Mental Health • Jacksonville, IL
About
Memorial Behavioral Health Center in Jacksonville, Illinois offers behavioral health services for adults and children. Services include crisis stabilization and support, short-term case management, and long-term therapy for both adult and child and adolescent programs. The center is located at 559 N. Westgate Ave. and is open Monday through Friday from 8:00 am to 5:00 pm.
Clinic Type
Behavioral and Mental Health
Address
559 N. Westgate Ave., Jacksonville, IL 62650
Phone
217-525-1064
AskHR@mhsil.com
Opening Hours
Monday - Friday: 8:00 am - 5:00 pm
Services Offered
Technology & Equipment
Insurance & Payment
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Pay my Bill
Languages Spoken
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FAQs
What are the office hours?
Office and Phone Hours: Monday - Friday: 8:00 am - 5:00 pm.
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- uscompanies.net (Memorial Behavioral Health - Jacksonville): No reviews yet displayed (rating option shown) (0 reviews shown)
- Yelp (Memorial Behavioral Health Center in Jacksonville): Not visible in provided snippet (Not visible in provided snippet)
Patients praise
- General information that the Jacksonville center offers confidential contact/treatment options
- Supportive/positive experiences reported in an employee review (not patient-specific)
- Complaint process exists for patient/visitor concerns (policy)
Common complaints
- For one location listing page, no reviews are shown yet
- Employee reviews mention workplace issues (overworked/underpaid; guidance/training problems)—not necessarily patient complaints
"“No reviews yet.”"
— uscompanies.net listing for Memorial Behavioral Health – Jacksonville"“I have had a great experience with Memorial Behavioral Health.”"
— Indeed employee review (Adult Recovery Specialist)"“If you have a complaint about Memorial Health, please discuss it with the administrator or contact the Customer Service/Patient Experience department.”"
— Memorial Health Complaint Process pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Memorial Behavioral Health Center in Jacksonville - Yelp — Jul 6, 2026
- Inpatient Behavioral Health - HCA Florida Memorial Hospital serving ... — Jun 25, 2026
- County may buy former Memorial Behavioral Health building — Aug 12, 2025
- Memorial Health: The Symbol of Health — Jul 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral and mental health clinics in Jacksonville
Memorial Behavioral Health in Jacksonville, IL offers counseling and mental health services including individual, family, and group therapy, psychiatry, medications management, Mobile Crisis Response, and Youth Crisis Stabilization Services. The clinic serves individuals of all ages and accepts Medicaid and Medicaid managed care, with a sliding fee scale available for uninsured and underinsured patients.
SIU Medicine Psychiatry in Jacksonville, Illinois offers psychiatry services including family therapy, child and adolescent psychiatry, general adult psychiatry, and care from psychiatric-mental health nurse practitioners and licensed clinical social workers. The clinic is located at 1600 W. Walnut St. and is open Monday through Friday from 8:00 am to 5:00 pm. Some providers offer virtual care options.
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