SIU Medicine Psychiatry
Behavioral and Mental Health • Jacksonville, IL • 1 clinic (Jacksonville, IL) locations
About
SIU Medicine Psychiatry in Jacksonville, Illinois offers psychiatry services including family therapy, child and adolescent psychiatry, general adult psychiatry, and care from psychiatric-mental health nurse practitioners and licensed clinical social workers. The clinic is located at 1600 W. Walnut St. and is open Monday through Friday from 8:00 am to 5:00 pm. Some providers offer virtual care options.
Clinic Type
Behavioral and Mental Health
Address
1600 W. Walnut St., Jacksonville, IL 62650
Phone
(see extracted extras: tel:800-342-5748)
foundation@siumed.edu
Opening Hours
Mon - Fri: 8:00 am - 5:00 pm
Telehealth
Available (references to telehealth pages in extras)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at SIU Medicine Psychiatry Jacksonville?
Psychiatry services including family therapy and care by multiple clinicians across child/adolescent and general adult psychiatry, plus social work support and PMHNPs.
What are the practice hours?
Mon - Fri: 8:00 am-5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.6 stars (53 reviews)
- TrustReviewers.com: 4.0 stars (3 reviews)
- WebMD: 1 rating (1 review)
Patients praise
- Some patients report positive experiences with specific doctors
- Some staff members described as friendly and helpful
Common complaints
- Reports of dismissive or uncaring behavior by some medical providers
- Difficulties with scheduling, long wait times, and appointment cancellations
- Poor administrative communication and difficulty obtaining requested documentation
- Negative experiences with specific procedures like TMS therapy
"After the lack of communication and being put off for 6+ months I just cancelled the appointment. If you are a new patient please take the time to read all these reviews before putting your mental health in their hands."
— Birdeye"The way my daughter was treated was appalling. I was with her. A lot of the doctors were horrible but Dr. Syshane Lu especially. She does not care what you have to say, she gives no feedback, conversations are always one sided, and she’s extremely dismissive."
— WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- A heritage of health - The Source — Jul 31, 2025
- Jacksonville OB-GYN earns SIU award for menopause care — Mar 3, 2026
- Jacksonville hospital to hold skin cancer screening event — Jun 23, 2026
- Free skin cancer screening event set for July 25 in Jacksonville | Local News | foxillinois.com — Jun 17, 2026
- Dr. Shama B. Milon, MD - Psychiatrist in Jacksonville, FL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral and mental health clinics in Jacksonville
Memorial Behavioral Health in Jacksonville, IL offers counseling and mental health services including individual, family, and group therapy, psychiatry, medications management, Mobile Crisis Response, and Youth Crisis Stabilization Services. The clinic serves individuals of all ages and accepts Medicaid and Medicaid managed care, with a sliding fee scale available for uninsured and underinsured patients.
Memorial Behavioral Health Center in Jacksonville, Illinois offers behavioral health services for adults and children. Services include crisis stabilization and support, short-term case management, and long-term therapy for both adult and child and adolescent programs. The center is located at 559 N. Westgate Ave. and is open Monday through Friday from 8:00 am to 5:00 pm.
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