Emergency Medicine - UF Health Jacksonville
Emergency Medicine • Jacksonville, FL • Since 1999 • Multiple locations in Northeast Florida locations
About
Summary: UF Health Jacksonville is a nonprofit academic medical center in Jacksonville, FL, affiliated with the University of Florida. It operates a downtown campus, a North Jacksonville campus, and neighborhood care centers, offering advanced medical treatment across specialties. With about 2,021 employees and revenue around $1.0B, it provides comprehensive services including emergency medicine, trauma care, orthopedics, neurology, cardiology, cancer, women’s health, primary care, and sleep medicine. The institution emphasizes patient-centered care—“to heal, to comfort and to educate”—and combines clinical care with education and research. If you need urgent care or ER services, UF Health Jacksonville’s facilities are designed to offer both under one roof at multiple Jacksonville locations.
Clinic Type
Emergency Medicine
Address
655 W. 8th Street, Jacksonville, FL 32209, US
Phone
+19042440411
Megan.Methven@jax.ufl.edu
Opening Hours
Open 24 hours a day, seven days a week
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (UF Health Emergency & Urgent Care Centers): 4.6/5 stars (2,766 verified ratings)
- Healthgrades (Main Hospital): 64% patients recommend (9/10 rating)
- Yelp (Main Campus): 2.1/5 stars (96 reviews)
Patients praise
- Friendly, knowledgeable, and compassionate medical staff (doctors and nurses)
- Efficient and professional service in emergency and urgent care settings
- Generally thorough and helpful treatment process
- Cleanliness and organized environment in some centers
- High willingness to recommend among a segment of patients
Common complaints
- Long wait times
- Occasional concerns regarding pain management efficacy
- Mixed feedback on front desk and administrative staff (e.g., rude behavior, discharge processing delays)
- Communication gaps during care transitions
- Occasional misdiagnosis or perceived lack of understanding by providers
"Usually when we have had to go the staff is amazing, front desk doctors nurses everyone is great... Horrible customer service at front desk. Nurses and doctor were great. Need new front staff!"
— Patient review (Ratings.MD)"Having been to several Emergency Rooms recently and over the years, I have refused ever coming to Shands."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- City reviewing $57 million permit for UF Health addition and expansion | Jax Daily Record — Oct 21, 2025
- UF Health Jacksonville breaks ground on emergency and urgent facility near Beaches | Jax Daily Record — Sep 25, 2025
- City Reviewing $57M Permit For UF Health Addition, Expansion | Florida Medical Office Space — Oct 21, 2025
- Jacksonville Trauma Center Expansion Secured $33 Million — Feb 3, 2026
- City OK’s UF Health Jacksonville primary care at Intracoastal West ER and urgent care center | Jax Daily Record — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Jacksonville
Baptist Health Jacksonville is a faith-based, nonprofit health system with six hospitals in the Jacksonville area, plus a cancer center, satellite emergency departments, and more than 50 primary care offices across northeast Florida and southeast Georgia. It offers comprehensive care across all life stages, including emergency medicine, heart and vascular, cancer, neurology, orthopedics, women’s health, maternal/newborn, imaging, rehabilitation, and more. The system operates 8 locations in the U.S. (Jacksonville area and Fernandina Beach) with HQ at 800 Prudential Drive, Jacksonville, FL. If you’re seeking emergency care in Jacksonville, Baptist Health provides multiple ER access points in the region.
Summary: The University of Florida Jacksonville Physicians, Inc. (UFJPI) is a nonprofit healthcare network affiliated with the UF College of Medicine – Jacksonville. It supports patient care across a growing system of more than 60 primary and multispecialty care centers, with nearly 40 satellite clinics and over 30 clinics on two main campuses. UFJPI leverages about 400 UF faculty physicians in Northeast Florida and Southeast Georgia to provide a range of services, including emergency medicine, trauma, and other specialties. The organization employs around 177 people (down 3% YoY) and was founded in 1971. Main offices are in Jacksonville, FL, with several locations listed: 580 West 8th St; 4545 Emerson St; 655 8th St; 15255 Max Leggett Pkwy (HQ). If you’re looking for emergency medicine patient care within UFJPI, this network includes robust emergency services and trauma care across its campuses and clinics.
Springfield Clinic is a Springfield, Illinois-based Hospitals and Health Care provider established in 1939. It operates as a private partnership with in-network insurance and patient portal/medical records services, serving central Illinois across 20 counties. The system emphasizes high-quality patient care with advanced technologies and has 5 U.S. offices, including its headquarters at 1025 South 6th Street, Springfield. Primary contact: 217-528-7541 or 800-444-7541. If you need urgent care specifically in Jacksonville, verify the nearest Springfield Clinic facility or consider calling the main numbers for appointment guidance.
Comparing your options?
See other emergency medicine clinics in Jacksonville, or search the full directory by insurance, ratings, and more.

