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Clinic Type

Emergency Medicine

Address

Jacksonville Memorial Hospital, 1600 West Walnut Street, Jacksonville, IL 62650

Phone

217-245-9541

Email

afletcher@jacksonvilleil.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Medicine and Urgent Care services listed; Memorial Urgent Care Jacksonville located at 901 W Morton Avenue, Suite 22

Services Offered

  • Emergency Medicine
  • Urgent Care
  • Primary Care
  • Family Medicine
  • Public Health / Health Department services

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Seniors.fyi: 2.4/5 stars (107 reviews)
  • MedicalRecords.com: 3.2/5 stars (29 reviews)
  • Vivian Health: 4.5/5 stars (12 reviews (primarily staff/professional reviews))

Patients praise

  • Some staff members noted as friendly and helpful
  • Specific praise for nursing and bedside care in certain departments
  • Positive experiences reported with smaller, specialized practices like chiropractic care

Common complaints

  • Long emergency room wait times
  • Concerns regarding billing department accuracy and communication
  • Inconsistent quality of care and staff responsiveness
  • Reports of cleanliness and facility maintenance issues

"Dealing with their billing department is a nightmare!! They bill you for services that were not done..."

— MedicalRecords.com

"The emergency room was disappointing, with nearly five hours of waiting for only a few patients."

— Seniors.fyi

"The staff here is amazing. they made me feel very comfortable and cared for."

— MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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