Live
Read more

About

Baptist Health Jacksonville is a faith-based, nonprofit health system with six hospitals in the Jacksonville area, plus a cancer center, satellite emergency departments, and more than 50 primary care offices across northeast Florida and southeast Georgia. It offers comprehensive care across all life stages, including emergency medicine, heart and vascular, cancer, neurology, orthopedics, women’s health, maternal/newborn, imaging, rehabilitation, and more. The system operates 8 locations in the U.S. (Jacksonville area and Fernandina Beach) with HQ at 800 Prudential Drive, Jacksonville, FL. If you’re seeking emergency care in Jacksonville, Baptist Health provides multiple ER access points in the region.

Clinic Type

Emergency Medicine

Address

800 Prudential Drive, Jacksonville, Florida 32207, US

Phone

+19042022000

Email

path@bmcjax.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In a life-threatening emergency, call 911 right away.

Services Offered

  • Emergency Rooms
  • Urgent Care
  • Emergency Care
  • Virtual Care Options
  • Online Doctor Visits
  • Healthplace by Baptist Health
  • Pediatrics
  • Primary Care
  • Medical Imaging
  • Labs
  • Rehabilitation Services
  • Orthopedics
  • Brain and Spine
  • Heart and Vascular Care
  • Weight Management
  • Wound Healing and Care
  • Geriatric Care
  • Women’s Health
  • Pregnancy and Childbirth
  • Back Neck Pain
  • Behavioral Health
  • Rehabilitation

Insurance & Payment

Languages Spoken

FAQs

ER or Urgent Care?

Information to help you decide.

Awards & Accreditations

  • https://www.baptistjax.com/about-us/awards

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.3/5 stars (based on 2,338 reviews) (2,338 reviews)
  • CMS HCAHPS / Patient Satisfaction Survey: 3/5 stars (628 survey responses)
  • Hospital Cost Compare (HCAHPS): 70% of patients rated 9 or 10/10; 7% rated 6 or lower (300+ sample size)

Patients praise

  • High patient willingness to recommend the hospital (approx. 77% to 91% reported in various data sets)
  • Generally effective nursing communication regarding recovery and treatment information
  • Cleanliness rated as a strength by many patients
  • Many patients report overall satisfaction with care quality

Common complaints

  • Long emergency department wait times
  • Staff responsiveness and lack of assistance when requested
  • Concerns regarding communication from some doctors and nursing staff
  • Isolated reports of substandard facility cleanliness
  • Administrative issues, including billing, scheduling, and insurance confusion
  • Media scrutiny over specific patient treatment videos

"I waited over 12 hours before being taken back to see doctor."

Patient review on hospitalstats.org

"With regard to housekeeping, I have to say this was most disappointing. The restroom smelled of old dry urine..."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More emergency medicine clinics in Jacksonville

Jacksonville, FL·Emergency Medicine

Summary: UF Health Jacksonville is a nonprofit academic medical center in Jacksonville, FL, affiliated with the University of Florida. It operates a downtown campus, a North Jacksonville campus, and neighborhood care centers, offering advanced medical treatment across specialties. With about 2,021 employees and revenue around $1.0B, it provides comprehensive services including emergency medicine, trauma care, orthopedics, neurology, cardiology, cancer, women’s health, primary care, and sleep medicine. The institution emphasizes patient-centered care—“to heal, to comfort and to educate”—and combines clinical care with education and research. If you need urgent care or ER services, UF Health Jacksonville’s facilities are designed to offer both under one roof at multiple Jacksonville locations.

VerifiedOnline bookingEmergency careSince 1999
Jacksonville, IL·Emergency Medicine

VerifiedEmergency care
Jacksonville, IL·Emergency Medicine

VerifiedOnline bookingEmergency care
Jacksonville, FL·Emergency Medicine

Summary: The University of Florida Jacksonville Physicians, Inc. (UFJPI) is a nonprofit healthcare network affiliated with the UF College of Medicine – Jacksonville. It supports patient care across a growing system of more than 60 primary and multispecialty care centers, with nearly 40 satellite clinics and over 30 clinics on two main campuses. UFJPI leverages about 400 UF faculty physicians in Northeast Florida and Southeast Georgia to provide a range of services, including emergency medicine, trauma, and other specialties. The organization employs around 177 people (down 3% YoY) and was founded in 1971. Main offices are in Jacksonville, FL, with several locations listed: 580 West 8th St; 4545 Emerson St; 655 8th St; 15255 Max Leggett Pkwy (HQ). If you’re looking for emergency medicine patient care within UFJPI, this network includes robust emergency services and trauma care across its campuses and clinics.

VerifiedOnline bookingEmergency careSince 1971
Jacksonville, IL·Emergency Medicine

Springfield Clinic is a Springfield, Illinois-based Hospitals and Health Care provider established in 1939. It operates as a private partnership with in-network insurance and patient portal/medical records services, serving central Illinois across 20 counties. The system emphasizes high-quality patient care with advanced technologies and has 5 U.S. offices, including its headquarters at 1025 South 6th Street, Springfield. Primary contact: 217-528-7541 or 800-444-7541. If you need urgent care specifically in Jacksonville, verify the nearest Springfield Clinic facility or consider calling the main numbers for appointment guidance.

VerifiedOnline bookingEmergency careSince 1939

See all emergency medicine clinics in Jacksonville

Comparing your options?

See other emergency medicine clinics in Jacksonville, or search the full directory by insurance, ratings, and more.

More Emergency Medicine Clinics