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Clinic Type

Urgent Care

Address

Phone

+15016289212

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

911 or ER for life-threatening conditions

Services Offered

  • Urgent care
  • Walk-in care
  • Non-emergency urgent care
  • Treatment for common illnesses
  • Treatment for minor injuries

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 out of 5 stars (1,920 reviews)
  • Solv Health: 4.78 out of 5 stars (6,100+ reviews)
  • Facebook: 98% recommend (27 reviews)

Patients praise

  • Efficient and quick service delivery
  • Friendly, compassionate, and professional staff/nurses
  • Convenience of online appointment scheduling
  • Clean and safe facility environment
  • Thorough medical assessments and clear communication of results

Common complaints

  • Issues with billing, refunds, and insurance processing
  • Reports of long wait times or poor front-desk service experiences
  • Perceived lack of communication or bedside manner by some staff members
  • Limitations on services provided (e.g., restrictions on treating infants under 6 months)

"Everyone went above and beyond with my care. Staff is extremely nice and professional. The nurse practitioner took time and discussed my options."

Birdeye (user review)

"They charged me $170.00 dollars even though i had insurance... 3 months later and i have not been refunded my money."

Birdeye (user review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Star Medical Clinic PLLC is a family-focused primary and urgent care medical practice in Jacksonville, North Carolina. Key points: - Services: Primary care and urgent care for all ages (infants to elderly); includes occupational health. - Experience: Over 30 years in the medical field; clinic established in 2016. - Ownership/Structure: Partnership; employs 4 staff members. - Contact & Access: Accepts both appointments and walk-ins. Phone numbers: 910-333-0513, 910-333-0283. - Location: Headquarters in Jacksonville, NC; homepage starmedicalclinic.com. - Aliases: Star Medical Clinic PLLC; Star Medical Clinic Primary & Urgent Care. If you’re seeking care in Jacksonville for routine checkups or urgent health needs, Star Medical Clinic PLLC offers combined primary and urgent care services.

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