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About

Star Medical Clinic PLLC is a family-focused primary and urgent care medical practice in Jacksonville, North Carolina. Key points: - Services: Primary care and urgent care for all ages (infants to elderly); includes occupational health. - Experience: Over 30 years in the medical field; clinic established in 2016. - Ownership/Structure: Partnership; employs 4 staff members. - Contact & Access: Accepts both appointments and walk-ins. Phone numbers: 910-333-0513, 910-333-0283. - Location: Headquarters in Jacksonville, NC; homepage starmedicalclinic.com. - Aliases: Star Medical Clinic PLLC; Star Medical Clinic Primary & Urgent Care. If you’re seeking care in Jacksonville for routine checkups or urgent health needs, Star Medical Clinic PLLC offers combined primary and urgent care services.

Clinic Type

Urgent Care

Address

461 Western Blvd, Ste 122, Jacksonville, North Carolina 28546, US

Phone

910-333-0283

Email

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Opening Hours

8:00am – 7:00pm (varies by day per location in highlights); also 9:00am – 6:00pm listed in some sections

Services Offered

  • Primary and Urgent Care
  • Prevention & Wellness
  • Occupational Health
  • Work / Sports / DOT Physicals
  • Allergy Testing
  • Onsite X-ray
  • Minor Ambulatory Procedures
  • Women's Health
  • Men's Health
  • PFT Testing
  • Pregnancy tests
  • Breast & Pap exam
  • Workmen Compensation care

Technology & Equipment

  • Onsite X-ray
  • PFT Testing

Team

  • Frank Lovato, PA — PA

Insurance & Payment

  • Tricare Standard
  • Tricare Prime
  • Cigna
  • Aetna
  • Medcost
  • Multiplan
  • United Healthcare
  • Medicaid
  • Medicare

We now accept all insurances including Tricare Standard and Tricare Prime, Cigna, Aetna, Medcost, Multiplan, United Health Care, Medicaid, Medicare etc.

self-pay, insurance

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.4 / 5 (48 reviews)
  • Facebook: 3.5 / 5
  • Vitals: 4.8 / 5 (107 reviews)

Patients praise

  • friendly and compassionate staff
  • efficient and fast service mentioned by some patients
  • personalized and attentive care

Common complaints

  • long wait times
  • unprofessional or rude staff behavior mentioned in some reviews
  • cleanliness concerns regarding facilities

"do not go here. they don't know what they're doing. if i could get a negative star i would.. and they were so rude to ..."

— Yelp review

"I have to say this medical office is wonderful. The care you get here is like you are apart of there family. I feel safe at this clinic and i know all my medical concerns will be taken care of."

— Clinic website testimonials

"I would've given better stars for the girl who met me at the door was really nice. However the chairs were so gross and were cloth."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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