Community Mental Health Centers | dmh.mo.gov
Behavioral Health • Kansas City, MO • Since 1974
About
Summary: The Missouri Department of Mental Health (dmh.mo.gov) is a state government agency focused on prevention, treatment, and public understanding of mental illness, developmental disabilities, and addictions. It operates crisis, substance use, and mental health services, plus employment and addiction programs, equity and inclusion initiatives, and developmental supports. Headquarters are in Jefferson City, MO, with 19 offices statewide (including Kansas City, Springfield, Jefferson City, Nevada, and Farmington). Key details: founded 1974; industry Government Administration; primary contact: dbhmail@dmh.mo.gov, +1 573 751 4122. If you’re specifically seeking community mental health centers in Kansas City, this agency administers statewide mental health services and resources, including crisis support and regional programs; for Kansas City-area services, refer to the Missouri DMH office listings or local community mental health centers linked from the site.
Clinic Type
Behavioral Health
Address
Jefferson City, Missouri 65102, US
Phone
816/364-1501
Beckie.Gierer@dmh.mo.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Wyandot Center): 2.9 out of 5 stars (52 reviews)
- Birdeye (Tri-County Mental Health): 2.5 out of 5 stars (88 reviews)
- Trustburn (Missouri Dept of Mental Health aggregate): 3.7 out of 5 stars (aggregate) (11 reviews)
Patients praise
- Some patients report positive outcomes, feeling heard, and receiving effective, compassionate, and attentive care from individual therapists or staff members
- Appreciation for comprehensive programs and services when they are effectively delivered
- Staff members occasionally note positive aspects of building rapport with clients and gaining valuable professional experience despite challenging working conditions
Common complaints
- Reports of poor patient care, including allegations of neglect, unprofessionalism, and dehumanizing treatment
- Significant issues with administrative processes, such as appointment cancellations without notice, billing disputes, and lack of follow-up
- Concerns regarding staff communication, responsiveness, and perceived lack of empathy
- Issues with facility environment, such as cleanliness and safety, including reports of patient-on-patient violence in some settings
- General frustration with long wait times, limited accessibility, and inconsistent quality of services
"Most horrible experience of my life. I have never seen people treated so horribly... Floors were flithy; therefore, socks were filthy."
— LocalityBiz Review (Research Psychiatric Center)"I absolutely love this place. They saved me when nobody else could. They are compassionate, empathetic, polite, and very attentive to my needs."
— Birdeye Review (Wyandot Center)"Absolutely horrible place to go. No professionalism. They cancel your appointments without any notice. They are very limited on what they will prescribe."
— Birdeye Review (Tri-County Mental Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Metro Council - Community Behavioral Health Centers of Kansas City — Jun 9, 2026
- List of Behavioral Health Healthcare Homes | dmh.mo.gov — Jan 23, 2026
- Community Mental Health Agencies | Center For Behavioral Medicine — Mar 16, 2026
- Children's Mental Health Treatment in Kansas City — Sep 5, 2025
- Ceremonial Signing Marks City-State Partnership for Mental Health Facility - Northeast News — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Kansas City
Behavioral Health Services at University Health Kansas City - UH offers the region’s largest, most comprehensive behavioral health program as part of its academic health center system. - Services are provided across inpatient and outpatient settings, tied to a large, teaching hospital network affiliated with the University of Missouri-Kansas City School of Medicine. - The behavioral health program is integrated with other UH facilities, including hospital campuses and primary care practices, to support comprehensive care and coordination. - New hires and events (e.g., behavioral health team hiring event) indicate ongoing recruitment for inpatient and outpatient behavioral health roles. If you’re seeking specifics, UH’s inpatient behavioral health unit is available at Hospital Hill, and roles such as Behavioral Health Technician and related positions are listed among UH’s career opportunities.
Swope Health is a nonprofit healthcare center based in Kansas City, Missouri, providing a wide range of medical and wellness services. Founded in 1969, it operates 24 offices nationwide with its main presence in Kansas City. Key details: - Location: Headquartered in Kansas City, MO; several clinics in Kansas City area (e.g., Prospect Ave, 87th St, 83rd St, 60th St, 51st St) - Type: Nonprofit / Private ownership - Services: Comprehensive healthcare and wellness services (medical, health-related specialties) - Size: About 201 employees; annual revenue around $11.5 million - Contact: Main phone lines 816-923-5800 / 1-816-923-5800 - Website: swopehealth.org If you’re specifically looking for a home-base contact or directions to a Swope Health location in Kansas City, start at swopehealth.org for clinics, services, and appointment options.
Summary: The Kansas City, Missouri Health Department provides mental and behavioral health resources for residents, including a newly launched mental health hub with free, private tools to help manage emotional distress and access care. The department supports emotional well-being and addresses barriers to care, aligning with the 2026–2029 Community Health Improvement Plan that prioritizes chronic disease, substance use disorders, and community connectedness. It collaborates with local partners to promote health equity and social determinants of health across the Kansas City metro.
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