Mental & Behavioral Health Resources for Residents | CITY OF ...
Behavioral Health • Kansas City, MO • Since 1866
About
Summary: The Kansas City, Missouri Health Department provides mental and behavioral health resources for residents, including a newly launched mental health hub with free, private tools to help manage emotional distress and access care. The department supports emotional well-being and addresses barriers to care, aligning with the 2026–2029 Community Health Improvement Plan that prioritizes chronic disease, substance use disorders, and community connectedness. It collaborates with local partners to promote health equity and social determinants of health across the Kansas City metro.
Clinic Type
Behavioral Health
Address
2400 Troost Ave, Kansas City, Missouri 64108, US
Phone
800-340-3132
benchmarking@kcmo.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- KC Psychiatry & Primary Care website: 5.0 stars (120+ reviews) (120+)
Patients praise
- access to free, confidential digital mental health tools and apps supported by the city
- availability of 24/7 crisis hotlines and walk-in assessment services
- existence of community-focused mental health centers providing wraparound support services regardless of ability to pay
- some private practices report high patient satisfaction and triple-board certified care options
Common complaints
- allegations of inadequate staff supervision and safety negligence in residential facilities
- reports of sexual assault and lack of protective oversight for minors in care
- patient complaints regarding loss of personal belongings and disorganized intake processes
- concerns from nursing staff regarding high-acuity patient safety, inconsistent policies, and leadership failures
"I am a part of CMHS because 13 years ago the SUD team accepted me for exactly who I was. CMHS taught me to own my truth and love me for me."
— Comprehensive Mental Health Services (CMHS) testimonial"Please if you need treatment. I urge you to go somewhere else. It more like a mental prison."
— User review of Signature Psychiatric Hospital"Prior to the assault, 'multiple licensed medical providers and staff employed by Defendant raised repeated concerns to executive leadership regarding unsafe supervision practices,' the suit said."
— Kansas City Star reporting on KidsTLC lawsuitSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kansas City launches new online mental health resource — Mar 11, 2026
- Kansas Citians can access community support services with Blue KC tool - The Blueprint — Jan 3, 2026
- A new Wyandotte County mental health center offers 'one-stop shop' for an area with few services | KCUR - Kansas City news and NPR — Mar 5, 2026
- Kansas City Shares Mental Health Tools — Feb 28, 2026
- Free mental health services now available for Jackson County youth — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Kansas City
Summary: The Missouri Department of Mental Health (dmh.mo.gov) is a state government agency focused on prevention, treatment, and public understanding of mental illness, developmental disabilities, and addictions. It operates crisis, substance use, and mental health services, plus employment and addiction programs, equity and inclusion initiatives, and developmental supports. Headquarters are in Jefferson City, MO, with 19 offices statewide (including Kansas City, Springfield, Jefferson City, Nevada, and Farmington). Key details: founded 1974; industry Government Administration; primary contact: dbhmail@dmh.mo.gov, +1 573 751 4122. If you’re specifically seeking community mental health centers in Kansas City, this agency administers statewide mental health services and resources, including crisis support and regional programs; for Kansas City-area services, refer to the Missouri DMH office listings or local community mental health centers linked from the site.
Behavioral Health Services at University Health Kansas City - UH offers the region’s largest, most comprehensive behavioral health program as part of its academic health center system. - Services are provided across inpatient and outpatient settings, tied to a large, teaching hospital network affiliated with the University of Missouri-Kansas City School of Medicine. - The behavioral health program is integrated with other UH facilities, including hospital campuses and primary care practices, to support comprehensive care and coordination. - New hires and events (e.g., behavioral health team hiring event) indicate ongoing recruitment for inpatient and outpatient behavioral health roles. If you’re seeking specifics, UH’s inpatient behavioral health unit is available at Hospital Hill, and roles such as Behavioral Health Technician and related positions are listed among UH’s career opportunities.
Swope Health is a nonprofit healthcare center based in Kansas City, Missouri, providing a wide range of medical and wellness services. Founded in 1969, it operates 24 offices nationwide with its main presence in Kansas City. Key details: - Location: Headquartered in Kansas City, MO; several clinics in Kansas City area (e.g., Prospect Ave, 87th St, 83rd St, 60th St, 51st St) - Type: Nonprofit / Private ownership - Services: Comprehensive healthcare and wellness services (medical, health-related specialties) - Size: About 201 employees; annual revenue around $11.5 million - Contact: Main phone lines 816-923-5800 / 1-816-923-5800 - Website: swopehealth.org If you’re specifically looking for a home-base contact or directions to a Swope Health location in Kansas City, start at swopehealth.org for clinics, services, and appointment options.
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