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About

Kent Express and Outpatient Care is a Cleveland Clinic location in Kent, Ohio offering express care, urgent care, outpatient care, and allergy and immunology services. The clinic is open Sunday through Saturday with extended weekday hours, and also operates an on-site laboratory.

Clinic Type

Urgent Care

Address

4494 State Route 43, Kent, OH 44240

Phone

800.223.2273

Email

chp@ccf.org

Opening Hours

Express Care hours vary by day: Sunday 8:00 am–3:30 pm; Monday–Friday 8:00 am–7:30 pm; Saturday 8:00 am–3:30 pm. Additional Hours (Kent Express and Outpatient Care) show: Sunday Closed; Monday 10:00 am–6:30 pm; Tuesday–Friday 8:00 am–4:30 pm; Saturday Closed.

Services Offered

  • Express Care
  • Urgent care
  • Outpatient care
  • Allergy and Immunology (listed under services)

Insurance & Payment

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Languages Spoken

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FAQs

Express Care Hours

Sunday: 8 a.m. - 3:30 p.m. Monday: 8 a.m. - 7:30 p.m. Tuesday: 8 a.m. - 7:30 p.m. Wednesday: 8 a.m. - 7:30 p.m. Thursday: 8 a.m. - 7:30 p.m. Friday: 8 a.m. - 7:30 p.m. Saturday: 8 a.m. - 3:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.3/5 (3)

Patients praise

  • Welcoming and professional staff interactions
  • Clean and modern facility environment
  • Efficient check-in processes for some patients
  • Helpful nursing staff

Common complaints

  • Long wait times due to short staffing
  • Perceived lack of thorough medical attention or dismissive attitudes from providers
  • Inadequate lighting and visibility of the facility at night
  • Difficulty in obtaining medical documentation or notes for school/work

"Usually short staffed with 1-2 providers available. This results in all patients waiting extensive periods of time to be looked at."

— Yelp review

"The complete lack of actual medical care given here is actually sad and unbelievable."

— LocalityBiz review

"Great experience. The staff were nice and patient. The provider listened and assessed and was able to help and provide and prescribe what was needed."

— Yelp/MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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