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Clinic Type

Urgent Care

Address

1005 E. Main Street, Kent, Ohio 44240; 1.8 miles from DeWeese Health Center

Phone

330-440-0360 (University Hospitals Urgent Care)

Email

info@kent.edu

Opening Hours

Urgent Care Centers usually have some weekend and evening hours; Emergency Rooms are open 24/7

Emergency Care

Available at DeWeese Health Center.

Services Offered

  • Urgent Care
  • Emergency Department
  • Same-day clinics
  • Preventive care
  • Behavioral health
  • Student health

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What is the difference between urgent care and emergency rooms?

Urgent care centers are usually quicker and less costly than emergency rooms, and often have weekend and evening hours; emergency rooms are open 24/7.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • iWantGreatCare, Care Quality Commission (CQC): Requires Improvement (urgent and emergency care services) (9,176 reviews (aggregated for Kent and Canterbury Hospital across all services))

Patients praise

  • Patients frequently praise staff for being kind, professional, and compassionate
  • High satisfaction with the actual clinical care and treatment once seen by a professional
  • Positive perception of the safety culture among staff despite system pressures
  • General appreciation for the efficiency and organization of Urgent Treatment Centres (UTCs) when they run well

Common complaints

  • Long waiting times, including 12-hour waits for beds after admission decisions
  • Use of 'corridor care' due to lack of space and bed-blocking
  • Difficulties navigating emergency departments and poor signage
  • Inappropriate referrals and inconsistent risk assessments between services
  • Lack of facilities such as privacy, toilets, food, and water in overcrowded areas

"From the time I arrived, care, compassion and efficiency were the order of the day. The wounds I had sustained to my left hand were cleaned and dressed expertly... Overall, a really more than first class service."

— Patient regarding William Harvey Hospital UTC

"Emergency care at a Kent hospital 'requires improvement' after some people were kept in corridors for more than 24 hours, a watchdog says."

— BBC News reporting on CQC inspection findings

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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