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Clinic Type

Otolaryngology (ENT)

Address

Phone

1-305-292-5500

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear Nose and Throat (ENT) care
  • Nose and sinus treatment
  • Ear treatment
  • Throat and voice care
  • Sleep disorders evaluation and treatment
  • Biopsies and minor surgery
  • PDT photodynamic therapy
  • In-office evaluations and treatments

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (ISLAND ENT): Not specified in the snippet provided (review text indicates at least one positive experience)
  • Birdeye (Island; Ent): 3.3 star rating (51 reviews)
  • WebMD (Dr. Ioana Carabin): 3.5 rating (10 ratings with 2 reviews)
  • US News (Dr. Ioana Carabin): Patient experience ratings in 6 categories based on 9 reviews (overall rating value not shown in snippet) (9 reviews)

Patients praise

  • Positive patient experiences (e.g., improved condition/ear better; staff/providers described favorably)
  • Local reviewers express satisfaction with the practice and outcomes
  • Affiliated-physician profile listings provide generally average ratings (not strongly negative)

Common complaints

  • Reported complaints/negative patient experience exists in third-party sources (e.g., low rating and complaint about not listening/giving proper tests earlier)
  • Some listings indicate average-to-low overall ratings (e.g., 3.3 on Birdeye; 3.5 on WebMD)

"“Excellent experience and my ear is much better. Although I had to wait to get an appointment it proved to be worth the wait.”"

Yelp review snippet for ISLAND ENT

"“Not sure what the other two reviewers are talking about Island ENT is great. Dr. Carabin ...”"

Island ENT website testimonials/review snippet

"“Turns out I have Meniere's and if she had listened to my complaints and given me the proper tests in the beginning of our relationship, I could have begun treatment much earlier ...”"

Complaint/aggregated review page mentioning Dr. Ioana G. Carabin low rating

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More otolaryngology (ent) clinics in Key West

Key West, FL·Otolaryngology (ENT)

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Key West, FL·Otolaryngology (ENT)

Keys Medical Group is a multi-specialty medical practice based in Key West and the Florida Keys, with a presence in Key West and Big Pine Key. The group offers a broad range of services including primary care, cardiology, diabetes care, orthopedics, gastroenterology, OB/GYN, pulmonology, psychiatry, and preventive care, along with telehealth and coordinated care. Their ENT (otolaryngology) coverage is implied within the broad specialty offerings, though a dedicated ENT specialty page is not listed in their overview. Key details: - Headquarters: Big Pine Key, Florida; offices in Key West and Big Pine Key - Services: Primary and specialty care across multiple fields (cardiology, ENT, orthopedics, diabetes, gastroenterology, OB/GYN, pulmonology, psychiatry, preventive care) - Telehealth and medical records support reported - Contact: primary phone +1 305-294-5727; site: keysmedicalgroup.com - Workforce: 11 employees; leadership includes Michele Grim (Market Director of Physician Practices) - Website metrics: ~2,811 monthly visits, high US concentration, low bounce rate, average 2.3 pages per visit If you’re specifically seeking ENT/otolaryngology services in Key West, Keys Medical Group appears to be a broad, multi-specialty practice that includes ENT among its offerings, but you may want to contact them directly or check a dedicated ENT page for precise doctors, availability, and appointments.

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