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Clinic Type

Otolaryngology (ENT)

Address

1111 12th Street, Suite 210, Key West, FL

Phone

(305)292-5811

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine virtual visits are available with most providers

Services Offered

  • Otolaryngology (ENT)
  • Head and Neck Surgery
  • Facial Plastic Surgery
  • Telemedicine (virtual visits)

Team

  • Brien W. Tonkinson, MD, MD — Otolaryngologist and Head and Neck Surgeon (Board-certified)

Insurance & Payment

  • Medicare
  • Medicaid
  • most major health plans

Appointments may be requested at (305)292-5811 or KeysMedicalGroup.com

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3.6 out of 5 (20)
  • WebMD: 4.0 out of 5 (26)
  • US News & World Report: 5 out of 5 (162)

Patients praise

  • Experienced specialist in ENT and head and neck surgery
  • Professionalism noted by some individual patients
  • Comprehensive range of services provided

Common complaints

  • Scheduling and appointment availability issues
  • Reported dissatisfaction with front desk staff communication
  • Mixed patient reviews regarding specific provider diagnostic experiences

"Dr. Tonkinson is an AMAZING ENT. ... I was so GRATEFUL."

Healthgrades patient review

"Unprofessional, arrogant and self absorbed. ... Dr Tonkinson did not ask for my previous medical history."

Healthgrades patient review

"I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling."

User complaint/review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More otolaryngology (ent) clinics in Key West

Key West, FL·Otolaryngology (ENT)

Keys Medical Group is a multi-specialty medical practice based in Key West and the Florida Keys, with a presence in Key West and Big Pine Key. The group offers a broad range of services including primary care, cardiology, diabetes care, orthopedics, gastroenterology, OB/GYN, pulmonology, psychiatry, and preventive care, along with telehealth and coordinated care. Their ENT (otolaryngology) coverage is implied within the broad specialty offerings, though a dedicated ENT specialty page is not listed in their overview. Key details: - Headquarters: Big Pine Key, Florida; offices in Key West and Big Pine Key - Services: Primary and specialty care across multiple fields (cardiology, ENT, orthopedics, diabetes, gastroenterology, OB/GYN, pulmonology, psychiatry, preventive care) - Telehealth and medical records support reported - Contact: primary phone +1 305-294-5727; site: keysmedicalgroup.com - Workforce: 11 employees; leadership includes Michele Grim (Market Director of Physician Practices) - Website metrics: ~2,811 monthly visits, high US concentration, low bounce rate, average 2.3 pages per visit If you’re specifically seeking ENT/otolaryngology services in Key West, Keys Medical Group appears to be a broad, multi-specialty practice that includes ENT among its offerings, but you may want to contact them directly or check a dedicated ENT page for precise doctors, availability, and appointments.

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Key West, FL·Otolaryngology (ENT)

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