keys medical group welcomes otolarygologist/ent/head and neck ...
Otolaryngology (ENT) • Key West, FL
Clinic Type
Otolaryngology (ENT)
Address
1111 12th Street, Suite 210, Key West, FL
Phone
(305)292-5811
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Telemedicine virtual visits are available with most providers
Services Offered
Team
Insurance & Payment
Appointments may be requested at (305)292-5811 or KeysMedicalGroup.com
Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.6 out of 5 (20)
- WebMD: 4.0 out of 5 (26)
- US News & World Report: 5 out of 5 (162)
Patients praise
- Experienced specialist in ENT and head and neck surgery
- Professionalism noted by some individual patients
- Comprehensive range of services provided
Common complaints
- Scheduling and appointment availability issues
- Reported dissatisfaction with front desk staff communication
- Mixed patient reviews regarding specific provider diagnostic experiences
"Dr. Tonkinson is an AMAZING ENT. ... I was so GRATEFUL."
— Healthgrades patient review"Unprofessional, arrogant and self absorbed. ... Dr Tonkinson did not ask for my previous medical history."
— Healthgrades patient review"I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling."
— User complaint/reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology (ent) clinics in Key West
Keys Medical Group is a multi-specialty medical practice based in Key West and the Florida Keys, with a presence in Key West and Big Pine Key. The group offers a broad range of services including primary care, cardiology, diabetes care, orthopedics, gastroenterology, OB/GYN, pulmonology, psychiatry, and preventive care, along with telehealth and coordinated care. Their ENT (otolaryngology) coverage is implied within the broad specialty offerings, though a dedicated ENT specialty page is not listed in their overview. Key details: - Headquarters: Big Pine Key, Florida; offices in Key West and Big Pine Key - Services: Primary and specialty care across multiple fields (cardiology, ENT, orthopedics, diabetes, gastroenterology, OB/GYN, pulmonology, psychiatry, preventive care) - Telehealth and medical records support reported - Contact: primary phone +1 305-294-5727; site: keysmedicalgroup.com - Workforce: 11 employees; leadership includes Michele Grim (Market Director of Physician Practices) - Website metrics: ~2,811 monthly visits, high US concentration, low bounce rate, average 2.3 pages per visit If you’re specifically seeking ENT/otolaryngology services in Key West, Keys Medical Group appears to be a broad, multi-specialty practice that includes ENT among its offerings, but you may want to contact them directly or check a dedicated ENT page for precise doctors, availability, and appointments.
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