HMG Primary Care at Medical Plaza
Internal Medicine • Kingsport, TN • Since 1977
About
Holston Medical Group (HMG) is an independent, physician-owned multi-specialty medical group serving Northeast Tennessee and Southwest Virginia since 1977. HMG operates 70+ offices with primary care and 30+ specialties, employing over 1,000 staff across 18 U.S. locations, including HMG Primary Care at Medical Plaza in Kingsport, TN. Contact: 423-857-2050. For primary care services at Medical Plaza Kingsport, visit their site or call to schedule.
Clinic Type
Internal Medicine
Address
HMG Medical Plaza, 4515 Fort Henry Dr, Suite 200, Kingsport, TN 37663
Phone
423-392-6200
news@myhmg.com
Opening Hours
Monday–Friday 8 am–5 pm; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the clinic hours?
Mon–Fri 8 am–5 pm; Sat-Sun Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Wheree: 8.3/10
- Birdeye (aggregating Google reviews): 2.7/5 (14)
- Birdeye (aggregating Google reviews): 3.5/5 (22)
Patients praise
- Compassionate and attentive care from many providers
- Positive bedside manner and willingness to listen to patient concerns
- Convenience of on-site labs and multiple medical services
- Patients feeling heard and respected by specific clinical staff members
Common complaints
- Challenges with appointment scheduling and communication follow-ups
- Occasional concerns regarding administrative and front-desk staff courtesy
- Complaints about billing processes or medical costs
- Reports of inconsistent quality of care among different providers
"We leave appointments here feeling respected, heard, cared for and like we just visited family for a few minutes. Appointments are prompt."
— LocalityBiz review for an HMG location"My 4yr old had surgery... The nurse got on the phone and I told her what was happening and she proceeded to tell me that it wasn’t a side effect of the surgery. Never bothered to consult with the Dr at all."
— Birdeye review for HMG Medical Plaza"Office staff instructed to force patients to see nurses practitioner. If you refuse, the check out girl tells you to take your business elsewhere."
— WebMD review for Holston Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sponsored Content: HMG Health Matters: Stress and Awareness in Children | WJHL | Tri-Cities News & Weather — Apr 7, 2026
- Holston Medical Group now part of Optum | WJHL | Tri-Cities News & Weather — Aug 11, 2025
- Sponsored Content: HMG Health Matters: Signs and Symptoms of a Heart Attack or Stroke | WJHL | Tri-Cities News & Weather — Feb 3, 2026
- What Do Charlotte & Kingsport Have In Common? – Kingsport Spirit — Jun 8, 2026
- Details of HMG under Optum remain unclear | Kingsport Times News — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Kingsport
ETSU Health is a nonprofit healthcare provider based in Johnson City, TN, with 30 clinical sites and over 250 providers. They deliver comprehensive care across many specialties, including internal medicine, primary care, pediatrics, surgery, cardiology, endocrinology, infectious diseases, and more. The organization emphasizes teaching the next generation of providers through ETSU’s five health colleges and operates 19 offices across Tennessee (including Kingsport). Highlights include internal medicine services in Johnson City and Kingsport, a broad network of clinics and surgical/pediatric teams, and active community engagement (awareness, events, and awards). If you’re seeking Internal Medicine care in Kingsport under ETSU Health, this covers the Kingsport-area internal medicine offerings and the broader ETSU Health network.
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