Internal Medicine Kingsport - ETSU Health
Internal Medicine • Kingsport, TN
About
ETSU Health is a nonprofit healthcare provider based in Johnson City, TN, with 30 clinical sites and over 250 providers. They deliver comprehensive care across many specialties, including internal medicine, primary care, pediatrics, surgery, cardiology, endocrinology, infectious diseases, and more. The organization emphasizes teaching the next generation of providers through ETSU’s five health colleges and operates 19 offices across Tennessee (including Kingsport). Highlights include internal medicine services in Johnson City and Kingsport, a broad network of clinics and surgical/pediatric teams, and active community engagement (awareness, events, and awards). If you’re seeking Internal Medicine care in Kingsport under ETSU Health, this covers the Kingsport-area internal medicine offerings and the broader ETSU Health network.
Clinic Type
Internal Medicine
Address
Four Sheridan Square, Suite 200, Kingsport, TN, 37660
Phone
(423) 246-7931 / (423) 246-1906
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Internal Medicine – Kingsport’s focus?
Internal medicine doctors diagnose and manage medical conditions that affect adults ages 18 and older.
Do internists specialize in seniors?
Many of our internists also specialize in the health and well being of seniors and elderly people.
What is the goal of patient care in this practice?
Our goal is to establish a long-term relationship with you that's centered on keeping you healthy and managing your health care needs.
What accreditation does ETSU Health PCMH primary care have?
ETSU Health proudly participates in the NCQA recognition program for primary care practices – Patient Centered Medical Home (PCMH).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 3.3/5 (21)
- Vitals (Dr. Stephen E. Dexter): 3.2/5 (5 ratings (2 written))
- WebMD: 1/5 (representative) (1)
Patients praise
- Specific staff members praised for helpfulness in rescheduling
- Some individual physicians noted as phenomenal
Common complaints
- Billing and insurance communication issues
- Difficulties scheduling appointments or getting timely referrals
- Perceived lack of communication or unhelpful administrative/front desk staff
- Specific complaints regarding individual physician bedside manner and quality of care
"The front desk lies about appointments and they bill you for services without telling you."
— LocalityBiz review for ETSU Health Family Medicine Kingsport"Being a patient of Dr. Dexter is the MOST frustrating experience of my life. He has a God-Complex and will not answer questions regarding my care."
— Vitals review for Dr. Stephen E. Dexter"I scheduled my appointment over a month ago with who I believed was an Endocrine Specialist... She goes on to tell me that this is not the first time that this has happened but the endocrine specialists books 6 months out in..."
— Birdeye review for ETSU HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ETSU Health welcomes rheumatologist - ETSU News — Aug 13, 2025
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
- ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
- ETSU Health opens Infectious Diseases clinic in Kingsport - ETSU News — Dec 19, 2025
- ETSU Dr. Katie Masters discusses internal medicine — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Kingsport
Holston Medical Group (HMG) is an independent, physician-owned multi-specialty medical group serving Northeast Tennessee and Southwest Virginia since 1977. HMG operates 70+ offices with primary care and 30+ specialties, employing over 1,000 staff across 18 U.S. locations, including HMG Primary Care at Medical Plaza in Kingsport, TN. Contact: 423-857-2050. For primary care services at Medical Plaza Kingsport, visit their site or call to schedule.
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