Lacey, WA - Occupational Medicine - Providence
Occupational Therapy • Lacey, WA
Clinic Type
Occupational Therapy
Address
4800 College Street SE, Lacey, WA 98503
Phone
360-493-4500
CHI@providence.org
Opening Hours
Mon - Fri: 8 a.m. - 6 p.m.
Services Offered
Insurance & Payment
Injured worker care covered by WA L&I, self-insured and worker compensation insurers
Languages Spoken
FAQs
What is the focus of Providence Lacey Occupational Medicine?
Providing comprehensive occupational health services to injured workers and employers, including return-to-work support, claim management, and health screenings.
What types of physicals are offered?
DOT physicals and pre-employment physicals.
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate ratings for local Providence clinics: 3.8 - 3.9 out of 5 stars (67 - 82 reviews)
- Providence Panorama Clinic (Providence website): 4.8 out of 5 stars (1,160 ratings)
Patients praise
- Friendly, caring, and compassionate staff and providers
- Knowledgeable and professional medical care
- Efficient service when appointments are kept as scheduled
- Clean and well-maintained facilities
Common complaints
- Long wait times for appointments and phone access
- Incompetent or delayed medical billing processes
- Staff perceived as rude, unhelpful, or judgmental
- Difficulties with referral processes and administrative coordination
"They are so friendly and caring, highly recommend them. When you make an appointment you don’t have to wait hours like at other places."
— Providence Lacey Occupational Medicine reviewer"However, the medical billing process has been described as utterly incompetent, with significant delays in receiving bills."
— BestProsInTown review for Providence Lacey Family Medicine"Some of the staff do not know what they are doing and are very rude... Also, the wait to talk to them on the phone is an hour long."
— Providence Panorama Clinic reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Providence pulls the plug on workplace health - NW Labor Press — Nov 7, 2025
- 43 workers affected as Providence prepares to close 4 clini… — Oct 15, 2025
- Radiation therapy services currently available in South Puget Sound – with upgrades on the way — Jun 4, 2026
- Informational Picket! Stand with Healthcare Workers at Providence at Home with Compassus - SEIU Healthcare 1199NW — Sep 24, 2025
- Providence Closes Portland Occupational Health Clinics - News Usa Today — Oct 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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