South Sound Physical & Hand Therapy - Lacey
Occupational Therapy • Lacey, WA
Clinic Type
Occupational Therapy
Address
Lacey, WA (intersection of Yelm Highway and College Street)
Phone
360.455.8155
athletictraining@irgpt.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
Do I need a referral to start physical therapy in Washington?
Washington is a direct-access state; you can start physical therapy without a doctor’s referral.
Social Media
What Patients Say
Overall sentiment across review platforms: positive
- Online review platforms (e.g., Loc8NearMe, LocalityBiz): Mixed reviews ranging from 1 to 5 stars (Numerous (77+ comments mentioned))
Patients praise
- Knowledgeable, professional, and expert therapists
- Friendly and kind staff at the front desk and in treatment areas
- Effective treatment results for injuries and post-surgical recovery
- Tailored and individualized treatment plans
- Comfortable and supportive environment during sessions
Common complaints
- Difficulties with appointment scheduling and communication policies
- Frustration with administrative processes regarding insurance/referrals
"Absolute worst experience I've ever had with a medical provider. It was a very typical process... I have no idea where they learned customer service, but this is not it."
— LocalityBiz review by Matthew Ballantyne"Everyone there is pleasant and kind they check on you frequently to make sure of your comfort level and they answer all of your questions thoroughly"
— Recent review from May 2026Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- South Sound Physical & Hand Therapy - Lacey — Sep 18, 2025
- Locations | IRG Physical & Hand Therapy — Oct 30, 2025
- Exercise Specialist - South Sound Lacey - Lacey, WA 98503 - Indeed — Jul 1, 2026
- Exercise Specialist - IRG Physical & Hand Therapy - LinkedIn — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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