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Clinic Type

Occupational Therapy

Address

Thornbury Crossing center, next to Lime Leaf Asian Fusion restaurant, behind Cutters point coffee and within the same parking lot as Chevron. Where Ruddle road meets Yelm Highway Just up the street from Capital City Golf course, Walmart and Safeway. Just down from Timberline high school.

Phone

360-999-5662

Email

studentprograms@urpt.com

Opening Hours

Monday & Wednesday: 8:00am - 6:00pm; Tuesday & Thursday: 7:00am - 6:00pm; Friday: 7:00am - 4:00pm

Telehealth

Available

Services Offered

  • Physical Therapy
  • Occupational Therapy

Insurance & Payment

Languages Spoken

FAQs

What services do you offer?

Physical Therapy and Telehealth options are available.

What services are offered at NW Sports Physical Therapy in Lacey?

The clinic provides physical therapy services with options for in-clinic treatment and telehealth.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Penrose & Associates Physical Therapy: 5.0/5 (based on 48 reviews on Doctible) (65 reviews on BestProsInTown)
  • Inspire Physical and Hand Therapy: Mixed (includes 5-star and 1-star reviews)
  • South Sound Physical & Hand Therapy: Mixed (includes 5-star and 1-star reviews)
  • Elevate Sports and Spine PT and VBNC PT: Generally positive/5-star reviews reported

Patients praise

  • High appreciation for knowledgeable, professional, and compassionate physical therapists
  • Patients often highlight effective, personalized treatment plans and improved mobility/recovery results
  • Friendly, attentive front desk staff and welcoming office environments frequently mentioned
  • Consistency in care and good listening skills from staff are common points of praise

Common complaints

  • Occasional complaints regarding administrative/scheduling issues, such as appointment cancellations or late fees
  • Reports of feeling understaffed or concerns about the therapist-to-patient ratio in some facilities
  • Isolated feedback about lack of progress or perceived focus on finances over patient outcomes

"Totally awesome assistance and know what they are doing at Penrose. I was afraid I would never be the same again but Penrosse nurtured me back to health. Really worked around my schedule customer service the best. Love you Penrose"

Patient review for Penrose & Associates PT

"I especially enjoyed the format of his care - he designates 60 minutes of undivided attention to his patients unlike other clinics that have people in & out and work with a few patients simultaneously."

Patient review for VBNC Physical Therapy

"My first week after ACL surgery I was left alone to walk across the facility, after having 2 falls earlier that week. Not safe, understaffed, poorly suited for ADA needs."

Patient review for Inspire Physical and Hand Therapy

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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