Family Medicine & Pediatrics - Buffalo, NY
Family Medicine • Lackawanna, NY
Clinic Type
Family Medicine
Address
Grider Family Health Center, Ambulatory Center building, third floor; ECMC Family Health Center (location unspecified in excerpt)
Phone
Grider Family Health Center: (716) 898-4449; ECMC Family Health Center: (716) 831-8612
synergybariatrics@ecmc.edu
Opening Hours
Grider Family Health Center: Mon, Wed, Thu, Fri 8:30 a.m.–4:30 p.m.; Tue 8:30 a.m.–6:00 p.m. ECMC Family Health Center: Monday – Friday 8:00 a.m.-5:00 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided at the Grider Family Health Center and ECMC Family Health Center?
Family medicine services with access to a variety of family physicians; centers offer on-site lab facilities and flexible scheduling.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Abbott Road Pediatrics (via Birdeye/Google): 4.5 out of 5 stars (22 reviews)
Patients praise
- Patients appreciate specific long-term doctors who provide caring, thorough treatment
- Some patients find nursing staff to be kind, accommodating, and pleasant
- Positive experiences with patient portals for communication and refills
- Certain practices are praised for respecting parental choices regarding care decisions
Common complaints
- Difficulties scheduling sick appointments or timely care
- Poor office staff communication, responsiveness, and professional attitude
- Challenges with prescription refills and medical communication
- Reports of being dropped from the practice without adequate notice or communication
- Billing and financial practice concerns
"They have not returned 4 phone calls with messages after hospital release for days. Terrible staff with terrible communication skills."
— LocalityBiz user review of a local pediatric/internal medicine practice"The absolute best doctor has to be Dr. Kanaley. He cares so much for his patients and his patients family. He takes time and listens what this patients need."
— LocalityBiz user review of Tonawanda Pediatrics"Southtowns/Abbott rd Pediatrics is the only place besides purley pediatrics that do what the parents want and respect the decision not to give my son or infant 7 vaccines on the same day."
— Birdeye/Google review of Abbott Road PediatricsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lackawanna
Primary Care of Western New York (PCWNY) is a private group practice based in Williamsville, NY, offering team-based family medicine for all ages across six offices in Western New York, including Lackawanna. With 29 employees, PCWNY emphasizes long-term relationships from infancy through adulthood and operates across multiple locations (Kenmore, Williamsville, Lancaster, Wheatfield, Wheatfield/Transit area, and Lackawanna). Key points: - Services: Comprehensive family medicine, primary and preventive care, with a focus on lifelong patient-provider relationships. - Locations: 6 offices in Western New York (one serving Lackawanna area). - Size: 29 staff; growing workforce; leadership includes COI Dawn Eitapence and clinical/financial directors. - Accessibility: Centralized contact via 716-839-8000; patient-oriented care with office locations for convenience. - Website: primarycarewny.com If you’re specifically seeking information about the Lackawanna location, this summary confirms PCWNY’s presence in Western New York with multiple offices, though the Lackawanna address isn’t listed among the six provided explicit addresses. For exact Lackawanna office details, consider visiting their site or calling the main number.
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