Locations
Family Medicine • Lackawanna, NY • multiple (Harlem, Harlem Dermatology, Southtowns, Derby, Broadway, Niagara Falls, Walden, South Park, Grant St, Transit Rd, Harlem 4979) locations
Clinic Type
Family Medicine
Address
4979 Harlem Road, Amherst, NY 14226
Phone
716-923-4380
submit@yourbliss.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
PAY BILL, PATIENT PORTAL, collectcheckout.com
Languages Spoken
—
Current Offers
New Patient
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Various review platforms (Birdeye, Mirador): Approximately 3.8 to 3.9 out of 5 stars (Varies by site (e.g., 46 reviews on Birdeye, 23 on Mirador))
- Medicare.gov: 3.8 out of 5 stars (Medicare.gov average)
Patients praise
- Compassionate and dedicated nursing and therapy staff
- Effective coordination during difficult transitions, including COVID-19 pandemic response
- Clean and well-maintained facility environment
- Supportive and helpful marketing and admissions leadership
Common complaints
- Difficulty with phone communication and staff responsiveness
- Occasional delays in patient care and call button response times
- Concerns regarding staff behavior and communication protocols during busy periods
- Documented health deficiencies and substantiated complaints in historical records
"I can finally sleep at night knowing he is safe and well taken care of! ... The staff is great, they call me to always update me on his care."
— Lackawanna Health and Rehab Center family review"Too long before vall button is answered.patients sit in soiled briefs for long periods of time. Difficulty gating medication on any timely schedule."
— Lackawanna Health and Rehab Center review via SeniorAdvice.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- National Bakery - Lackawanna County — Nov 19, 2025
- DECKORATORS OPENS FIRST NORTHEAST MANUFACTURING PLANT — Jun 26, 2026
- The Bookmobile hits the road in Lackawanna County — Jul 18, 2025
- Lackawanna College's new building starts to take shape in Scranton — Jun 26, 2026
- This New Spot in Buffalo is Serving Up Dubai-Style Sweets & Street Food — And Nobody’s Talking About It (Yet!) - Step Out Buffalo — Jul 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lackawanna
Primary Care of Western New York (PCWNY) is a private group practice based in Williamsville, NY, offering team-based family medicine for all ages across six offices in Western New York, including Lackawanna. With 29 employees, PCWNY emphasizes long-term relationships from infancy through adulthood and operates across multiple locations (Kenmore, Williamsville, Lancaster, Wheatfield, Wheatfield/Transit area, and Lackawanna). Key points: - Services: Comprehensive family medicine, primary and preventive care, with a focus on lifelong patient-provider relationships. - Locations: 6 offices in Western New York (one serving Lackawanna area). - Size: 29 staff; growing workforce; leadership includes COI Dawn Eitapence and clinical/financial directors. - Accessibility: Centralized contact via 716-839-8000; patient-oriented care with office locations for convenience. - Website: primarycarewny.com If you’re specifically seeking information about the Lackawanna location, this summary confirms PCWNY’s presence in Western New York with multiple offices, though the Lackawanna address isn’t listed among the six provided explicit addresses. For exact Lackawanna office details, consider visiting their site or calling the main number.
Comparing your options?
See other family medicine clinics in Lackawanna, or search the full directory by insurance, ratings, and more.

