Central Maine Family Practice
Family Medicine • Lewiston, ME • Since 1891
About
Summary: Central Maine Family Practice at Central Maine Healthcare (CMH) is part of the nonprofit health system headquartered in Lewiston, ME. CMH operates multiple primary care services, including internal medicine and family medicine, across its network of locations in central and western Maine. The organization offers primary care, as well as related services such as cancer, cardiovascular, orthopedic, women’s and children’s health, surgical services, and patient support. Specifically for Lewiston, CMH’s Central Maine Medical Center serves as a major facility in the system, with primary care and specialty offerings and a presence in the Lewiston area. If you’re seeking a family practice in Lewiston, CMH is a central option within their network.
Clinic Type
Family Medicine
Address
12 High Street, Lewiston, ME
Phone
(207) 795-5750
mycharthelp@primehealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Billing and financial information available, Price transparency information available
Languages Spoken
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Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 2.0 stars (Multiple ratings mentioned in aggregated listings)
Patients praise
- Some patients report fast, courteous, and knowledgeable care from specific individual providers
- Positive experiences with hospital-based surgical care and emergency staff attentiveness in specific instances
Common complaints
- Difficulties with communication and phone access, including long hold times and unreturned calls
- Challenges accessing medical records, prescription refills, and scheduling appointments following a May 2026 electronic records system transition to Epic/MyChart
- Reports of administrative disorganization, canceled appointments, and perceived unresponsiveness to patient concerns
- Specific allegations of negligence or inadequate care, including delayed diagnoses and poor handling of chronic or complex health conditions
- Perceived lack of empathy or professionalism from some staff members
"The nurses here DO NOT care about you or your problems... they'll call you 100 times to schedule a new appointment after refusing to refill your prescriptions, only to make you wait 40 minutes then get hung up on."
— LocalityBiz review"Christine... said she spent three days on hold or talking to Central Maine Medical Center staff last week. She said the primary care office could not help her access her MyChart portal, schedule tests or refill her prescriptions because they were also struggling to use the system."
— Sun Journal (May 2026)"Customer Service at Central Maine Family Practice is the same at all CMMC locations, it is terrible. You can't get thru to them on the phone, they don't call you back for hours."
— Yahoo Local reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Keeps Your Health on Track - St. Mary's Health System — Nov 10, 2025
- Dr. Belinda Elisha, MD - Internal Medicine Physician in Lewiston, ME — May 14, 2026
- New provider joins Central Maine Healthcare internal medicine team - Central Maine Healthcare — Sep 12, 2025
- St. Mary’s Health System Welcomes Two New Primary Care Providers - St. Mary's Health System — Oct 31, 2025
- New Central Maine Healthcare clinic focuses on cardiovascular disease prevention - Central Maine Healthcare — Sep 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lewiston
St. Mary’s Health System (Lewiston, ME) is a nonprofit health system with a primary care network under St. Mary’s Regional Medical Center. Key points: - Location: Headquarters and main operations in Lewiston, Maine; multiple facilities in Lewiston and nearby Auburn (22 offices listed). - Services: Comprehensive primary care through a Federally Qualified Health Center network, plus affiliated specialty and ambulatory services. Community Clinical Services offer primary care, specialty, and dental services in the Lewiston-Auburn area. - Organization: Founded 1888; private nonprofit with a mission-focused on age-friendly care, patient safety, and quality. - Contact: Main phone options include (207) 777-8899 and (207) 777-8100. - Notable affiliations: St. Mary’s Regional Medical Center as the anchor facility; broader health system includes behavioral/mental health, orthopedics, cardiology, gynecology, sleep, and other specialties supporting primary care.
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