Primary Care - St. Mary's Health System
Family Medicine • Lewiston, ME • Since 1888
About
St. Mary’s Health System (Lewiston, ME) is a nonprofit health system with a primary care network under St. Mary’s Regional Medical Center. Key points: - Location: Headquarters and main operations in Lewiston, Maine; multiple facilities in Lewiston and nearby Auburn (22 offices listed). - Services: Comprehensive primary care through a Federally Qualified Health Center network, plus affiliated specialty and ambulatory services. Community Clinical Services offer primary care, specialty, and dental services in the Lewiston-Auburn area. - Organization: Founded 1888; private nonprofit with a mission-focused on age-friendly care, patient safety, and quality. - Contact: Main phone options include (207) 777-8899 and (207) 777-8100. - Notable affiliations: St. Mary’s Regional Medical Center as the anchor facility; broader health system includes behavioral/mental health, orthopedics, cardiology, gynecology, sleep, and other specialties supporting primary care.
Clinic Type
Family Medicine
Address
93 Campus Ave, Lewiston, Maine 04240, US
Phone
207-777-8100
sml-patient_experience@stmarysmaine.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 3 out of 5 stars (overall hospital rating) (Based on data from over 360 completed patient surveys)
- Various healthcare rating platforms (U.S. News, Women's Choice Award): 72% - 86% recommendation rate (Multiple sources reporting varying recommendation metrics)
Patients praise
- strong doctor-patient communication ratings, often exceeding national averages
- nursing staff frequently described as helpful and responsive
- many patients express willingness to recommend the hospital to others
- positive experiences noted with specific providers and supportive follow-up care
Common complaints
- dissatisfaction with billing practices and estimation of services
- reports of rude or unhelpful front-desk staff interactions
- concerns regarding emergency department care quality and perceived lack of communication
- lower cleanliness ratings compared to national averages
- some patients reporting difficulty in quietness during their stay
"Their billing is horrible. Do not trust them to give you a estimate for services. They lie to get you in the door..."
— Online patient review on LocalityBiz"Excellent medical and support staff personnel. Thoughtful follow up by the nursing staff after surgery."
— Online patient review on YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Keeps Your Health on Track - St. Mary's Health System — Nov 10, 2025
- St. Mary’s Health System Welcomes Two New Primary Care Providers - St. Mary's Health System — Oct 31, 2025
- Dr. Belinda Elisha, MD - Internal Medicine Physician in Lewiston, ME — May 14, 2026
- Inside Maine’s Best Health & Wellness: Expanding care close to home — Mar 4, 2026
- St. Mary’s in Lewiston expands behavioral health services — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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