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Clinic Type

Family Medicine

Address

85 Caron Lane, Auburn, ME 04210

Phone

207-786-4616

Email

nondiscrimination@northernlight.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine

Team

  • Michelle Garcia, MD, MD — Provider

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Jeffrey Michaud, Dr. Christopher Short): 3.8/5 (13 reviews)
  • OpenGovNY (CMMC Family Medicine Residency): 2.5/5 (N/A)
  • Vitals (Dr. Bethany Picker): 2.3/5 (3 reviews)

Patients praise

  • Some patients note that appointments were not rushed
  • Some positive ratings for individual physicians exist alongside negative practice feedback
  • Majority of family medicine physicians in the area maintain average to above-average ratings overall

Common complaints

  • Reports of unprofessional, rude, or dismissive staff and receptionists
  • Complaints regarding appointment scheduling, cancellations, and long wait times
  • Patient dissatisfaction with communication and follow-up regarding test results or specialist referrals
  • Concerns about feeling judged or not listened to during examinations

"I cannot express enough how unprofessional the staff is here.. The ladies in this office are catty, rude, bullies. They don't care about what health issues are bringing you to this office..."

OpenGovNY (CMMC Family Medicine Residency)

"I have been a patient... for over 25 yrs and the day before my appointment... his staff girl calls and cancelled it... left all his patient behind with no referrals or nothing... and the nurses are so rude... act like they are the doctors..."

Healthgrades (Dr. Jeffrey Michaud)

"I was ready to walk out. She judges and doesn't listen to the patient... I felt so attacked and under pressure that I felt the intense need to leave is ridiculous."

Vitals (Dr. Bethany Picker)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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