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About

Lynn Community Health Center (LCHC) is a nonprofit, multisite primary care network in Lynn, MA, serving more than 46,000 people annually (about 40% of Lynn residents). Founded in 1971, it offers integrated services including primary care, dental, behavioral health, eye care, and access to discount pharmacy, with a strong focus on underserved populations (low income, minorities, non-English speakers, children, teens, and the elderly). LCHC operates eight offices in Lynn, including multiple clinical sites and school-based locations, and employs over 550 staff. The organization emphasizes comprehensive, patient-centered care regardless of ability to pay. For pediatric care in Lynn, MA, LCHC provides pediatric primary care as part of its integrated services. Key details: headquarters at 269 Union Street, Lynn, MA; annual revenue around $13.8M; growth to 550+ staff; active pediatric and family health services across its locations.

Clinic Type

Pediatrics

Address

269 Union Street, Lynn, MA 01901

Phone

781-581-3900

Email

Opening Hours

The Pediatrics department is open Monday through Friday

Emergency Care

Urgent care available for after-hours weekend/late visits

Services Offered

  • Medical Care
  • Dental Care
  • Eye Care
  • Behavioral Health
  • Nutrition
  • Vaccines
  • Newborn exams
  • Developmental milestone tracking
  • Weight checks
  • Breastfeeding support
  • School-based health centers
  • Urgent care (open after hours)

Insurance & Payment

  • MassHealth
  • Most private insurance plans
  • private insurance (most plans)

No one is turned away because they cannot pay; assistance for applying available

Not specified

Languages Spoken

  • English

Current Offers

Accepting new patients

FAQs

Do you accept new patients?

Yes, we are accepting new patients.

Do you take my insurance?

We accept MassHealth and most private insurance plans. If you do not have insurance, we can help you apply. No one is turned away because they cannot pay.

How do I sign up as a new patient?

We are accepting new patients! You can call us at 781-581-3900 or visit our New Patient page to learn more.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for Lynn Community Health Center): 2.6 out of 5 stars
  • Healthgrades (for Dr. Christopher Chen): 3.6 out of 5 stars (likelihood to recommend)

Patients praise

  • Attentive and caring primary care providers and medical staff
  • Effective support for specific health programs such as sobriety and WIC nutritional programs
  • Affordability due to sliding fee scales for qualifying patients
  • Some doctors are described as warm, intelligent, and highly trusted by families

Common complaints

  • Long wait times and delays in scheduling appointments
  • Communication difficulties, including unreturned calls and disconnected lines
  • Frustrations with administrative processes and billing/insurance coordination
  • Rude or indifferent customer service from some staff members

"My doctor primary care is Dr. Whiteman his assistant Colleen my therapist is Lisa... always always help and go above and beyond... thank you Dr. Whiteman for always listening to me."

Josh Gauthier, March 15, 2026

"Dr Chen has such a warm personality and is absolutely wonderful with kids. ... He is a very intelligent man who I trust with my kids."

Healthgrades patient review

"They constantly make appointments without your consent, don’t call during the time slot or even the day of the appointment."

LocalityBiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Pediatric Health Care Associates, P.C. (PHCA) is a private pediatric practice with 5 offices across the North Shore (including Lynn, MA). It operates 25 physicians and 7 nurse practitioners, plus onsite lab and x-ray, and provides integrated care with behavioral health, nutrition, speech pathology, asthma, and psychiatry services. The Lynn location is one of five Massachusetts offices (Salem, Reading, Melrose, Lynn, Peabody). Contact: 1-978-535-1110. Annual revenue around $18.4M; workforce ~38 employees.

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