Pediatrics in Lynn, MA - Primary Care | Specialists
Pediatrics • Lynn, MA
Clinic Type
Pediatrics
Address
81 Highland Avenue, Salem, MA 01970
Phone
978-741-1200
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 5.0/5 (Dr. Christopher Chen)
- Mass General Brigham (Dr. Katherine Helen Schiavoni): 4.8/5 (14 reviews)
- Yelp (Pediatric Health Care Associates): 1.0/5 (2 reviews)
Patients praise
- some individual providers described as warm, knowledgeable, and caring
- appreciation for community health resources providing access to food and formula assistance programs
Common complaints
- difficulty reaching offices by phone and excessive hold times
- reports of rude or unhelpful administrative staff
- concerns regarding perceived dismissal of patient/parental concerns or requests
- complaints about disorganized scheduling practices
"Dr Chen has such a warm personality and is absolutely wonderful with kids... He is a very intelligent man who I trust with my kids."
— Healthgrades"Nearly impossible for them to pick up the phone, you’ll wait on hold for hours upon hours. Nurses are not very helpful and don’t offer any real useful advice."
— LocalityBiz (Pediatric Health Care Associates of Lynn)"They constantly make appointments without your consent, don’t call during the time slot or even the day of the appointment."
— LocalityBiz (Lynn Community Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Health Care Associates News — Jul 29, 2025
- PEDIATRIC HEALTH CARE ASSOCIATES - Updated July 2026 - Yelp — Nov 12, 2025
- Urgent Care in Lynn, MA — Mar 25, 2026
- Pediatric Endocrinology in Lynn, MA - Primary Care | Physicians — Dec 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Lynn
Lynn Community Health Center (LCHC) is a nonprofit, multisite primary care network in Lynn, MA, serving more than 46,000 people annually (about 40% of Lynn residents). Founded in 1971, it offers integrated services including primary care, dental, behavioral health, eye care, and access to discount pharmacy, with a strong focus on underserved populations (low income, minorities, non-English speakers, children, teens, and the elderly). LCHC operates eight offices in Lynn, including multiple clinical sites and school-based locations, and employs over 550 staff. The organization emphasizes comprehensive, patient-centered care regardless of ability to pay. For pediatric care in Lynn, MA, LCHC provides pediatric primary care as part of its integrated services. Key details: headquarters at 269 Union Street, Lynn, MA; annual revenue around $13.8M; growth to 550+ staff; active pediatric and family health services across its locations.
Pediatric Health Care Associates, P.C. (PHCA) is a private pediatric practice with 5 offices across the North Shore (including Lynn, MA). It operates 25 physicians and 7 nurse practitioners, plus onsite lab and x-ray, and provides integrated care with behavioral health, nutrition, speech pathology, asthma, and psychiatry services. The Lynn location is one of five Massachusetts offices (Salem, Reading, Melrose, Lynn, Peabody). Contact: 1-978-535-1110. Annual revenue around $18.4M; workforce ~38 employees.
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