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Clinic Type

Pediatrics

Address

81 Highland Avenue, Salem, MA 01970

Phone

978-741-1200

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Kristin Kore Anderson — MD
  • Janine Paula Bernardo — MD, MPH
  • Eileen Rose Fisk — MD
  • Zev Aeschliman Allen — MD, MPH, MBA
  • Katheryn E Nathe — MD
  • Vandana L Madhavan — MD, MPH
  • Emily M Herzberg — MD
  • Cara A O'Connor — MD
  • Amanda Bowers — MD
  • Daniella C Nacad — MD
  • Brett D Nelson — MD, MPH
  • Romal K Jassar — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5.0/5 (Dr. Christopher Chen)
  • Mass General Brigham (Dr. Katherine Helen Schiavoni): 4.8/5 (14 reviews)
  • Yelp (Pediatric Health Care Associates): 1.0/5 (2 reviews)

Patients praise

  • some individual providers described as warm, knowledgeable, and caring
  • appreciation for community health resources providing access to food and formula assistance programs

Common complaints

  • difficulty reaching offices by phone and excessive hold times
  • reports of rude or unhelpful administrative staff
  • concerns regarding perceived dismissal of patient/parental concerns or requests
  • complaints about disorganized scheduling practices

"Dr Chen has such a warm personality and is absolutely wonderful with kids... He is a very intelligent man who I trust with my kids."

Healthgrades

"Nearly impossible for them to pick up the phone, you’ll wait on hold for hours upon hours. Nurses are not very helpful and don’t offer any real useful advice."

LocalityBiz (Pediatric Health Care Associates of Lynn)

"They constantly make appointments without your consent, don’t call during the time slot or even the day of the appointment."

LocalityBiz (Lynn Community Health Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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