Primary Care Physicians & Services - UW Health
Primary Care • Madison, IN
About
Summary: UW Health is a nonprofit, integrated academic health system based in Madison, WI, affiliated with the University of Wisconsin School of Medicine and Public Health. It operates six main hospitals (plus affiliated facilities) and more than 90 clinics across Wisconsin and northern Illinois, serving over 832,000 patients annually and employing over 25,500 people. UW Health emphasizes high-quality care and academic medicine, with many physicians also faculty at UW–Madison. It is the official health care partner of the Green Bay Packers and consistently ranks among top U.S. hospitals in Wisconsin per U.S. News & World Report. For primary care in Madison, UW Health offers a network of primary care clinics staffed by physicians and advanced practice providers, integrated with specialty services and virtual care options. Key contact: main Madison campus at 600 Highland Ave, Madison, WI 53792; general phone: 608-263-6400 or 1-800-323-8942.
Clinic Type
Primary Care
Address
600 Highland Ave, Madison, WI 53792, US
Phone
—
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (UW Health 1 S. Park Clinic): 4.8/5 (1,181)
- Birdeye (UW Health Yahara Clinic): 4.5/5 (453)
- Birdeye (UW Health West Clinic): 4.8/5 (1,252)
- Birdeye (UW Health at the American Center): 4.7/5 (2,273)
- Yelp (UW Health University Hospital): 2.4/5 (78)
- Trustpilot: 2.8/5 stars (3 reviews)
Patients praise
- Compassionate and knowledgeable care from many providers and nursing staff
- General convenience of locations and ease of parking at some clinics
- Positive experiences with same-day appointments and pediatric care
- Efficient and professional staff in various departments
Common complaints
- Billing and insurance estimation errors
- Difficulty scheduling appointments or long wait times for referrals
- Reports of dismissive or rude bedside manner from some staff/providers
- Concerns regarding lack of compassion or continuity of care
- Perceived disparities in treatment based on insurance type
"They are not professional, they are rude. they rather have someone wait outside in the cold..."
— Birdeye Reviewer"Dr. Helen Counts is humble, noble and a very good care giver. The staff is super professional, efficient and polite..."
— Facebook/Birdeye Reviewer"The neurology department routinely ignores requests to schedule appointments for urgent referrals."
— BBB ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Patient Care - UW Family Medicine & Community Health — Mar 23, 2026
- UW Health pauses new primary care patients, citing increased demand | Health | captimes.com — May 1, 2026
- Kelly Kramer, MD - UW Family Medicine & Community Health — Nov 23, 2025
- UW Health struggles with high demand, as new patients wait for slots — May 1, 2026
- Daniel Staddler - UW Family Medicine & Community Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Madison
Summary: The page describes SSM Health as a Catholic, non-profit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, including Madison. It highlights primary care as a core service and notes options for in-person and virtual appointments, along with a broad network that includes hospitals, physician offices, home/hospice care, and other care delivery sites. SSM Health emphasizes compassionate, personalized care delivered by a large team of providers (primary care physicians and specialists) across its facilities, with a mission-driven approach. For Madison specifically, expect primary care services from SSM Health facilities, available in-person and via virtual visits, provided by a network of primary care providers within the system.
UW Health is an integrated academic health system based in Madison, WI. It includes the University of Wisconsin Hospitals and Clinics and six main hospitals, plus partner and affiliate facilities, with more than 90 clinics across Wisconsin and northern Illinois. The system is nationally recognized, holding the No. 1 hospital in Wisconsin ranking for 14 consecutive years per U.S. News & World Report. UW Health treats over 832,000 patients annually and employs more than 25,500 people, including many faculty physicians from the University of Wisconsin School of Medicine and Public Health. The organization operates as a nonprofit with substantial annual revenue and a broad, multi-country presence.
Primary Care Partners is a physician-owned and physician-governed group with strategic alliances to Atlantic Health System, serving Northern and Central New Jersey. Founded in 2011 and headquartered in Morris Plains, NJ, it operates 4 offices (including Morris Plains HQ) and provides primary care services across internal medicine, pediatrics, geriatric medicine, and related specialties. The organization emphasizes physician-led governance and affiliations with Atlantic Health System to support its network of primary care physicians in the Northern New Jersey region. Contact: 888-793-1929.
Madison Primary Care is a privately held family medicine practice based in Madison, Alabama, established in 2011. It offers comprehensive primary care for all ages (family medicine), with a patient portal and accepting new patients. The practice operates 4 offices in the U.S. and employs about 7 staff members. Key details: - Services: Family medicine for the whole family (medical care, child, elder care), primary and urgent care options - Access: Accepts new patients; patient portal available - Contact: Phone 256-774-5524 / 866-388-0798; email info@madisonprimarycare.com - Website: madisonprimarycare.com - Location: HQ at 400 Sun Temple Dr, Madison, AL 35758; additional offices in Madison, AL - Online presence: Moderate web traffic; US-focused audience; positive employer review (5.0/5 from 1 review) If you’re seeking a local family physician in Madison, Madison Primary Care provides general primary care services with patient portal access and new patient intake.
CHEMED Health Center Madison refers to the CHEMED Health system, a nonprofit Federally Qualified Health Center (FQHC) based in Lakewood, NJ, with a Madison Ave location associated with its Lakewood HQ. CHEMED operates multiple centers offering internal medicine, pediatrics, dentistry, and behavioral/women’s health, serving underinsured communities. Key takeaways: - Type: Nonprofit health center (FQHC) - Services: Internal Medicine, Pediatrics, Dentistry, Behavioral Health, Women’s Health - HQ/Primary address: 1771 Madison Ave, Lakewood, NJ 08701 (Lakewood, NJ) - Other locations: Lakewood, NJ; Lakewood, CO; (4 offices total in the U.S.) - Contact: info@chemedhealth.org; main phone numbers listed - Founded: 2007; Focus: affordable, patient-centered primary care for underserved populations
Comparing your options?
See other primary care clinics in Madison, or search the full directory by insurance, ratings, and more.

