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Clinic Type

Primary Care

Address

137 South Main Street, Oregon, WI 53575 (Map)

Phone

608-835-5588

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • William R Heifner — MD, MS
  • Robert B. Hegeman — MD
  • John G. Hawkins — MD
  • Carleen Hanson — MD
  • Adrienne R. Hampton — MD
  • James E. Haine — MD
  • Thomas W. Hahn — MD
  • Leon Gu — MD
  • Melissa Grimm — MD
  • Amy R Grelle — MD
  • Kate Green — CPNP
  • Suzy Gomez-Goldman — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (SSM Health): 4.9 out of 5
  • Ratings.MD (SSM Health): 4.8 out of 5 (Varies (e.g., 158, 99 verified ratings))
  • Birdeye: 4.7 out of 5 (51 reviews)
  • SSM Health Provider Pages: 4.6–4.9 out of 5

Patients praise

  • Physicians are frequently praised for being friendly, approachable, and relatable
  • High marks for listening skills and taking time to answer questions without making patients feel rushed
  • Providers noted for being thorough, knowledgeable, and proactive in explaining care plans and health history
  • Patients appreciate being included in decision-making processes regarding their health

Common complaints

  • Concerns regarding billing inaccuracies and estimating costs
  • Frustration with the responsiveness and effectiveness of patient relations departments
  • Complaints about perceived lack of compassion, dismissiveness, or failure to address specific symptoms during consultations
  • Dissatisfaction with outcomes of surgical procedures or follow-up communication

"She is the best! She has been my PCP for many years and I have the utmost confidence in her medical expertise and care!"

Patient review of Dr. Nancy Y. Huang

"Most friendly and relatable DR. I have ever had."

Patient review of Dr. David R. Shearer

"Dr Kruse came in, barely looked at my hands then told me there's nothing to be done, dismissed my concerns and ignored my symptoms despite the obvious. Was not compassionate, kind or understanding in the least."

Patient complaint regarding Dr. Lisa M. Kruse

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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