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About

Summary: UW Health is a nonprofit, integrated academic health system based in Madison, WI, affiliated with the University of Wisconsin School of Medicine and Public Health. It operates six main hospitals, one JOA partner hospital in Madison, and two hospitals in Illinois, plus more than 90 clinics across Wisconsin and northern Illinois. It treats over 832,000 patients annually and employs more than 25,000 people. While its core focus is hospital-based care, the organization offers extensive outpatient services and urgent care through its clinics. The UW Health system is the No. 1 hospital in Wisconsin per U.S. News & World Report for 14 straight years and serves as the Official Health Care Partner of the Green Bay Packers. For urgent care specifically in Madison, UW Health operates local clinics within its Madison area locations (e.g., 600 Highland Ave, Madison, WI 53792), providing walk-in and scheduling options as part of their nationwide urgent care and outpatient network. Contact: 608-263-6400 or 1-800-323-8942.

Clinic Type

Urgent Care

Address

West Towne Clinic Urgent Care Clinic, 7102 Mineral Point Rd, Madison, WI 53717

Phone

6088287603

Email

lklitzke@uwhealth.org

Opening Hours

Monday-Friday 8 a.m. – 8 p.m.; Saturday-Sunday 8 a.m. – 5 p.m.

Telehealth

not specified

Emergency Care

If you are experiencing a life-threatening emergency, call 911. Urgent care is not for emergencies.

Services Offered

  • Urgent Care
  • Walk-in care
  • X-ray and laboratory services
  • On-site pharmacy
  • Care for injuries (sprains, cuts, bruises)

Technology & Equipment

  • X-ray
  • laboratory services
  • on-site pharmacy

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the Urgent Care clinic hours?

- Monday-Friday 8 a.m. - 8 p.m. - Saturday-Sunday 8 a.m. - 5 p.m.

Are appointments available at Urgent Care clinics?

Appointments are not available at Urgent Care clinics. Patients can arrive during the clinic’s open times.

Are appointments required at Urgent Care clinics?

Appointments are not available at Urgent Care clinics. Patients can arrive during the clinic’s open times and their condition will be evaluated.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.5/5 (3)
  • Bippermedia: 2.7/5 (368)

Patients praise

  • Friendly and professional front desk and medical staff
  • Efficiency in receiving care when not busy
  • Compassionate and attentive bedside manner
  • Clear explanations of health issues

Common complaints

  • Long wait times
  • Dissatisfaction with provider communication and thoroughness
  • Scheduling and queue management issues
  • Perceived lack of care or ineffective treatment plans

"Rushed in with some very unpleasant symptoms, and everyone here from the front desk staff to the medical staff made me feel as comfortable as possible."

LocalityBiz (Review of West Towne Clinic)

"Waited more than three and half hours... I’m still sick after 4 days of the visit. And they told me to follow up with my primary care if I have any symptoms."

LocalityBiz (Review of West Towne Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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