Mental Health Resources | Malden, MA
Mental Health • Malden, MA
Clinic Type
Mental Health
Address
195 Canal St, Malden, MA
Phone
7813977000
boh@cityofmalden.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Elm Tree Clinic): 5.0 stars (20 reviews)
- Birdeye (South Cove Community Health Center): 2.0 stars (50 reviews)
Patients praise
- highly responsive and supportive therapy staff
- welcoming and helpful front desk reception in some instances
- strong, trust-based therapeutic relationships
Common complaints
- reports of rushed appointments in primary care
- complaints regarding unhelpful or impolite front desk staff
- concerns about language-based differential treatment
- difficulties with insurance paperwork handling
"My experience at elm tree has been nothing but amazing... I would definitely recommend elm tree to anyone who needs the service they provide. 10 out of 10."
— Birdeye (Elm Tree Clinic) Review"I love the OBGYN care I received here and the care my son receives. I will no longer be going here for PCP care - they're very rushed, unfortunately."
— Birdeye (South Cove Community Health Center) ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MEMBER MOMENTS: Tufts Medicine Opens 144-Bed Behavioral Health Hospital in Malden - Massachusetts Health & Hospital Association — Feb 6, 2026
- Tufts Medicine Behavioral Health Hospital opens next month — Feb 25, 2026
- Tufts Medicine Behavioral Health Hospital celebrates ribbon-cutting, expanding access to behavioral healthcare across Greater Boston - Advocate News — Feb 19, 2026
- Malden Launches 'Outdoor Rx' Pilot Program for Massachusetts Residents, Individuals With Disabilities - Boston Newsroom — Jan 29, 2026
- Brand New Healthcare Facility Launching In Malden - Malden Today — Feb 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Malden
Tufts Medicine (including Tufts Medical Center) is a nonprofit academic medical system based in Boston, MA, with a long history since 1796. It operates as a teaching hospital and research institution, offering extensive clinical services across 100+ specialties, including heart transplant, trauma, orthopedics, primary care, pediatrics, cancer treatment, weight loss, obstetrics/gynecology, and more. The system emphasizes patient-centered care, urgent care options, appointments, clinical trials, and a nationwide presence through Tufts Medicine. Key details: headquarters in Boston; 3,449 employees; affiliated with Tufts University School of Medicine; nonprofit/private ownership; main contact and locations listed (HQ at 800 Washington Street, Boston). For behavioral health specifically, no direct behavioral health hospital location is detailed in the provided highlights.
Summary: - CHA Malden Family Health Center in Malden, MA is a nonprofit primary care facility that offers comprehensive services for all ages, including women’s health, acupuncture and integrative medicine, and on-site bone & joint care (Orthopaedics, Sports Medicine, Physical Therapy). - It houses the Tufts Family Medicine Residency program and operates within the CHA Malden Care Center building. - The site highlights a focus on community health and education programs, with a small workforce (2 employees) and multiple contact numbers for outreach. - If you’re seeking CHA Behavioral Health Urgent Care specifically, this page does not mention a behavioral health urgent care; it centers on primary care and related services at Malden. Consider contacting the provided CHA Malden Care Center numbers or visiting challiance.org/locations/malden/cha-malden-care-center for exact behavioral health urgent care options.
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