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Clinic Type

Mental Health

Address

195 Canal St, Malden, MA

Phone

7813977000

Email

boh@cityofmalden.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental health resources
  • Crisis services
  • Behavioral health
  • Emergency psychiatric evaluation
  • Crisis intervention
  • Stabilization
  • Follow-up support
  • Navigation/referral services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Elm Tree Clinic): 5.0 stars (20 reviews)
  • Birdeye (South Cove Community Health Center): 2.0 stars (50 reviews)

Patients praise

  • highly responsive and supportive therapy staff
  • welcoming and helpful front desk reception in some instances
  • strong, trust-based therapeutic relationships

Common complaints

  • reports of rushed appointments in primary care
  • complaints regarding unhelpful or impolite front desk staff
  • concerns about language-based differential treatment
  • difficulties with insurance paperwork handling

"My experience at elm tree has been nothing but amazing... I would definitely recommend elm tree to anyone who needs the service they provide. 10 out of 10."

Birdeye (Elm Tree Clinic) Review

"I love the OBGYN care I received here and the care my son receives. I will no longer be going here for PCP care - they're very rushed, unfortunately."

Birdeye (South Cove Community Health Center) Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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