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Clinic Type

Behavioral Health

Address

3000 Erie Ave NW, Massillon, OH 44646-1374

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Inpatient psychiatric care
  • Dual-diagnosis treatment
  • Therapeutic programs for various age groups
  • Individual and group therapy
  • Medication management
  • Crisis intervention services
  • Discharge planning and outpatient services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 2.2/5 stars (31 reviews)
  • Google (via Nursa): 2.3/5 stars (29 reviews)

Patients praise

  • Helpful and patient staff in some instances
  • Effective substance abuse recovery programs for some patients
  • Clean and well-managed facility environment mentioned by some reviewers
  • Supportive counseling services

Common complaints

  • Rudeness and unprofessional staff behavior
  • Poor communication and issues with responsiveness
  • Concerns regarding inadequate patient care and follow-through
  • Complaints about food quality and quantity
  • Negative experiences with medication management/administration

"This place is very rude and disrespectful. They hang up on you mid sentence. They barely feed their people..."

Birdeye user review

"Love this place...everyone is friendly and very patient and helpful... I've been going there 3 years and it has saved my life."

FindRehabCenters user review

"Just want push medications without even knowing your story/history. If you were not depressed prior to admission, you will be."

Best Rehabs alum review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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