Heartland (Massillon) - Ohio Department of Behavioral Health
Behavioral Health • Massillon, OH
About
Heartland (Massillon) is a program/location associated with the Ohio Department of Behavioral Health (ODBH). ODBH is a state government agency in Ohio focused on mental health, addiction, and recovery services, with eight offices nationwide. The Massillon site is listed among their Ohio locations, which include mental health and prevention initiatives and community partnerships. For exact services, hours, and contact details at Heartland (Massillon), please visit the ODBH site’s Massillon location listing or contact the Columbus HQ.
Clinic Type
Behavioral Health
Address
3000 Erie Street South Massillon, Ohio 44646
Phone
330-833-3135
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Is Heartland a non-smoking facility?
Heartland Behavioral Healthcare is a non-smoking facility. Patients, visitors, and staff may not smoke on the campus grounds or in any of the buildings.
Make a Payment
Pay Hospital Services online or by mail.
Patient Record Request
Request medical records for hospitalized persons.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 2.7/5 (11)
- Facebook: 2.9/5 (17)
- Birdeye/Google aggregate: 2.2/5 (31)
Patients praise
- Some patients report the facility provided necessary help and saved their lives
- Positive remarks about individual staff members being patient or helpful
- Appreciation for structured group sessions
Common complaints
- Reports of dismissive or rude staff interaction
- Concerns over medication management and lack of personalized care history
- Allegations of poor communication and inadequate patient follow-through
- Complaints regarding food quality and lack of recreational activity variety
- Concerns about facility safety and staffing issues
"Just want to push medications without even knowing your story/history. If you were not depressed prior to admission, you will be."
— Alumni review on Best Rehabs"The facility may not have the biggest selection of recreational activities but you will definitely get the help you need."
— Alumni review on Best Rehabs"This place is very rude and disrespectful. They hang up on you mid sentence. They barely feed their people they don't even have programs to help people."
— Google review via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Legal Assurance Administrators — Dec 17, 2025
- Job Description - Mental Health LPN - PN 20046889 (260004HK) — Oct 1, 2025
- Social Worker PN 20035114 — Feb 25, 2026
- Mental Health RN - Full-time - PN 20034254 - LinkedIn — Jun 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Massillon
Massillon Community Health and Innovation Center (MCHIC) is a private 300,000-square-foot healthcare hub in Massillon, Ohio, founded in 2025. It aims to reimagine community care by combining clinical services, diagnostics, wellness, and prevention under one roof, transforming a historic hospital into a multi-tenant health hub. Key details: - Location: Massillon, Ohio; HQ at 870 Amherst Rd NE - Industry: Hospitals and Health Care - Workforce: 2 employees (as of listing) - Leadership highlight: Kevin Swinderman, Community Marketing Director - Contact: info@mchic.com; +1 330-234-9356 - Business model highlights: integrated care model with health, testing, recovery, and wellness in a single space; partnerships and scalable, impact-driven healthcare platform - Notable activity: active updates since Oct–Dec 2025 announcing expansion, partnerships (Pretorian Labs, ACCESS CARE, Catalyst Performance), and the launch of an integrated healthcare ecosystem in Stark County If you’re researching MCH Massillon specifically, this page confirms MCHIC as the Massillon-based health and innovation center with a focus on integrated, community-centered care and regional health ecosystem development.
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