Massillon Community Health | MCH
Behavioral Health • Massillon, OH • Since 2025
About
Massillon Community Health and Innovation Center (MCHIC) is a private 300,000-square-foot healthcare hub in Massillon, Ohio, founded in 2025. It aims to reimagine community care by combining clinical services, diagnostics, wellness, and prevention under one roof, transforming a historic hospital into a multi-tenant health hub. Key details: - Location: Massillon, Ohio; HQ at 870 Amherst Rd NE - Industry: Hospitals and Health Care - Workforce: 2 employees (as of listing) - Leadership highlight: Kevin Swinderman, Community Marketing Director - Contact: info@mchic.com; +1 330-234-9356 - Business model highlights: integrated care model with health, testing, recovery, and wellness in a single space; partnerships and scalable, impact-driven healthcare platform - Notable activity: active updates since Oct–Dec 2025 announcing expansion, partnerships (Pretorian Labs, ACCESS CARE, Catalyst Performance), and the launch of an integrated healthcare ecosystem in Stark County If you’re researching MCH Massillon specifically, this page confirms MCHIC as the Massillon-based health and innovation center with a focus on integrated, community-centered care and regional health ecosystem development.
Clinic Type
Behavioral Health
Address
Massillon Community Health & Innovation Center, Massillon, OH (inferred from Massillon location; exact street address not provided)
Phone
330 234 9356
info@mchic.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- RateMDs: 1.3/5 (based on 1 review for the facility itself) (1 (facility))
- WebMD: 4/5 (based on 4 reviews) (4 (practice))
Patients praise
- prompt and efficient care in some instances
- professional and caring medical staff encountered by some patients
- convenient access to services like urgent care
Common complaints
- long wait times
- unprofessional or rude staff behavior
- concerns regarding medical diagnosis or treatment quality
- unexpected or high billing costs, specifically facility fees combined with doctor fees
- perceived lack of cleanliness in facilities
"Care was good and fast but beware. They will charge you a facility fee & a doctor fee. They submitted 2 claims for one visit. We had to pay our urgent care copay PLUS a separate fee for the doctor."
— LocalityBiz review of Mercy Health Center of Massillon"Dr. Dang ignored my concerns and only did a brief exam before stating it was my fault... I left in tears and went to Well Now Aultman... they diagnosed me with a torn ear drum."
— LocalityBiz review of Mercy Health Center of Massillon"They are all patient and kind. They listen to you and really make an effort to diagnose and treat the patient."
— WebMD review of Community Health Care Massillon Family PracticeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcoming Access Care to MCH - Massillon Community Health — Oct 1, 2025
- Pretorian Labs Partners with Massillon Community Health to Redefine Community Based Healthcare — Oct 21, 2025
- Massillon Community Health Transforms Former Hospital Into Scalable, Multi-Tenant Health and Wellness Campus — Nov 4, 2025
- Ohio Valley Physicians Health opens new treatment center in Massillon — Feb 24, 2026
- OVP Health opens urgent care center at new Massillon medical hub — Sep 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Massillon
Heartland (Massillon) is a program/location associated with the Ohio Department of Behavioral Health (ODBH). ODBH is a state government agency in Ohio focused on mental health, addiction, and recovery services, with eight offices nationwide. The Massillon site is listed among their Ohio locations, which include mental health and prevention initiatives and community partnerships. For exact services, hours, and contact details at Heartland (Massillon), please visit the ODBH site’s Massillon location listing or contact the Columbus HQ.
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