Community Health Center of New London Lowell P. ...
Behavioral Health • New London, CT • Since 1972
About
Summary: Community Health Center (CHC), a nonprofit healthcare provider founded in 1972 and headquartered in Middletown, CT, offers primary medical, dental, and behavioral health services across Connecticut. With over 145,000 active patients, CHC emphasizes patient-centered, technology-enabled care and participates in national practice transformation initiatives through its Weitzman Institute and related programs. The organization operates four offices in the United States (all in Middletown, CT) and employs about 727 staff. It is active in the Hospitals and Health Care sector, under NAICS codes 62 and 621. If you’re specifically looking for Community Health Center of New London or individuals/locations in New London, the provided data does not reference a New London facility; CHC’s listed locations are all in Middletown, CT. For inquiries, contact at 860-347-6971.
Clinic Type
Behavioral Health
Address
1 Shaws Cove, New London, CT 06320
Phone
860-447-8304
WhereverYouAre@chc1.com
Opening Hours
Monday-Friday 8:00 AM - 7:00 PM; Saturday 8:00 AM - 4:00 PM; Quest Hours: Monday-Friday 8:30 AM - 5:00 PM; Saturday: Closed
Telehealth
https://www.chc1.com/telehealth
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
New patient offer
FAQs
What are the clinic hours?
Monday 8:00 AM - 7:00 PM, Tuesday 8:00 AM - 7:00 PM, Wednesday 8:00 AM - 7:00 PM, Thursday 8:00 AM - 7:00 PM, Friday 8:00 AM - 5:00 PM, Saturday 8:00 AM - 4:00 PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9 out of 5 stars (337 reviews)
Patients praise
- Provides essential care regardless of ability to pay as a Federally Qualified Health Center (FQHC)
Common complaints
- Difficulties with appointment cancellations and long wait times for appointments
- Complaints regarding unprofessional or rude staff behavior
- Patients feeling rushed by providers and staff
- Issues with medication refill processes
"This place is unrealistic how they operate they canceled my appointment about 10 days before my appointment due to what they say they dont have a provider this has happened twice resulting in not being able to get an appointment for routine dental exam for over one year . Is it normal for them to cancel and not be eligible for sn appointment for 7 months later Not Right."
— Birdeye user review"Community Health Center of New London CT makes their patients wait for medication refills, have unprofessional rude staff, the providers & staff rush ..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Title X Family Planning Directory — Jul 15, 2025
- Statement from Susan West Levine on the Passing of State Senator Ed Kennedy - Lowell Community Health Center — Oct 2, 2025
- Community Health Center, Inc. Launches First of its Kind Rural Maternal Mobile Health Unit — Jul 30, 2025
- New London Senior Citizens Center - SeniorsProTalk — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in New London
Summary: Connecticut Behavioral Health Associates (CBHA) is a small health care practice based in Norwich, CT with a presence in New London. The firm focuses on behavioral health and psychology services and operates two offices in the United States (Norwich and New London, CT). With a lean team of about 6 employees, CBHA provides medical and mental health services through roles in medical, customer service, and research, led by specialists and a manager. Key contact: +1 860-437-6914. Website: ctbehavioralhealthassociates.com. If you’re seeking a therapist or psychiatrist in New London, CBHA is a local option within the Connecticut behavioral health landscape.
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