Mental Health
Behavioral Health • New London, CT
Clinic Type
Behavioral Health
Address
—
Phone
18604396400
Melita.Arms@ct.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Mobile Psych
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the mental health resources for adults in New London?
The page lists local resources including Community Health Center, Sound Community Services, UCFS, Southeastern Mental Health Authority Mobile Outreach, Emergency Mobile Psych, The Connection Inc, Safe Futures, and Lawrence and Memorial Hospital Intensive Outpatient, with phone contacts provided in the highlights.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Connecticut Psychiatric Services: 5.0 (3 reviews) (3)
- Child & Family Agency - New London Child Guidance Clinic: 4.2 (6 reviews) (6)
- Connecticut Behavioral Health Associates, P.C.: 3.5 (54 reviews) (54)
- Sound Community Services, Inc.: 3.4 (36 reviews) (36)
- United Community and Family Services (UCFS) Behavioral Health Office: 3.4 (12 reviews) (12)
- Connecticut Behavioral Health Associates: 1.8 (5 reviews) (5)
Patients praise
- Professional and compassionate care from some individual providers
- Effective diagnosis and personalized treatment plans for some patients
- Attentive and easy-to-talk-to counselors and practitioners
Common complaints
- Difficulty accessing timely appointments and long wait times
- Communication issues with front desk and administrative staff
- Mismanagement of prescriptions and delays in medication refills
- Perceived lack of compassion or responsiveness from providers and office staff
- Concerns regarding staff working conditions, wages, and understaffing impact on patient care
"He is professional and compassionate. I was pleased with the amount of time that he spent with me... His diagnosis was spot on."
— Patient review for Jay Seigel"Chastises clients with lectures. Never holds appointment time... Uses Google in front of you... takes 96 hours or longer to return any phone calls."
— Patient review for Jay Seigel"The worst clinic in the world! They forget to send blood work orders, you have to wait for your test results for months... Nobody at this office cares at all."
— Patient review for Community Health Center of New LondonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Therapist & Psychiatrist in New London, CT | CBHA — Nov 12, 2025
- SMH Network of Providers - CT.gov — May 17, 2026
- Sound Community Services - Recovery.com — Aug 25, 2025
- CFA Medical Clinic in New London & Westbrook, CT — Jul 21, 2025
- Exclusive: First of its kind substance abuse recovery house opens in New London | fox61.com — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in New London
Summary: Community Health Center (CHC), a nonprofit healthcare provider founded in 1972 and headquartered in Middletown, CT, offers primary medical, dental, and behavioral health services across Connecticut. With over 145,000 active patients, CHC emphasizes patient-centered, technology-enabled care and participates in national practice transformation initiatives through its Weitzman Institute and related programs. The organization operates four offices in the United States (all in Middletown, CT) and employs about 727 staff. It is active in the Hospitals and Health Care sector, under NAICS codes 62 and 621. If you’re specifically looking for Community Health Center of New London or individuals/locations in New London, the provided data does not reference a New London facility; CHC’s listed locations are all in Middletown, CT. For inquiries, contact at 860-347-6971.
Summary: Connecticut Behavioral Health Associates (CBHA) is a small health care practice based in Norwich, CT with a presence in New London. The firm focuses on behavioral health and psychology services and operates two offices in the United States (Norwich and New London, CT). With a lean team of about 6 employees, CBHA provides medical and mental health services through roles in medical, customer service, and research, led by specialists and a manager. Key contact: +1 860-437-6914. Website: ctbehavioralhealthassociates.com. If you’re seeking a therapist or psychiatrist in New London, CBHA is a local option within the Connecticut behavioral health landscape.
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