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About

Summary: Connecticut Behavioral Health Associates (CBHA) is a small health care practice based in Norwich, CT with a presence in New London. The firm focuses on behavioral health and psychology services and operates two offices in the United States (Norwich and New London, CT). With a lean team of about 6 employees, CBHA provides medical and mental health services through roles in medical, customer service, and research, led by specialists and a manager. Key contact: +1 860-437-6914. Website: ctbehavioralhealthassociates.com. If you’re seeking a therapist or psychiatrist in New London, CBHA is a local option within the Connecticut behavioral health landscape.

Clinic Type

Behavioral Health

Address

41 Faire Harbour Pl, New London, CT 06320-4710 United States

Phone

(860) 437-6914

Email

administrator@cbhapc.com

Opening Hours

Monday-Friday 9:00am-5:00pm

Telehealth

In-person and telehealth appointments are available

Emergency Care

Emergency services not specified

Services Offered

  • psychiatric care
  • therapy
  • addiction treatment
  • telehealth appointments
  • in-person appointments

Insurance & Payment

most insurance plans are accepted, patient portal for secure messages

Languages Spoken

  • English

FAQs

What are the office hours?

Monday-Friday 9:00 AM - 5:00 PM. Saturday and Sunday Closed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Reviewtec: 5.0 average rating (147 reviews)

Patients praise

  • Professional and expert staff
  • Compassionate, personalized care approach
  • Flexible appointment scheduling
  • Broad range of psychiatric and therapy services
  • Welcoming front desk staff

Common complaints

  • Administrative communication challenges
  • Difficulty reaching staff
  • Delays in medication refills
  • Abrupt appointment cancellations
  • Inconsistent messaging from office personnel

"I've had a really good experience at cbha. Jess (blonde with glasses) at the front desk is always super friendly and welcoming. Hui Hu APRN is always great."

Patient Testimonials | CBHA Connecticut

"Patients commend the professionalism and expertise of staff, often highlighting their compassionate approach and thorough treatment methods. ... Additional remarks indicate some challenges with administrative communication; a few customers report difficulty reaching staff or experiencing delays in medication refills."

Wheree.com analysis of customer feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New London, CT·Behavioral Health

Summary: Community Health Center (CHC), a nonprofit healthcare provider founded in 1972 and headquartered in Middletown, CT, offers primary medical, dental, and behavioral health services across Connecticut. With over 145,000 active patients, CHC emphasizes patient-centered, technology-enabled care and participates in national practice transformation initiatives through its Weitzman Institute and related programs. The organization operates four offices in the United States (all in Middletown, CT) and employs about 727 staff. It is active in the Hospitals and Health Care sector, under NAICS codes 62 and 621. If you’re specifically looking for Community Health Center of New London or individuals/locations in New London, the provided data does not reference a New London facility; CHC’s listed locations are all in Middletown, CT. For inquiries, contact at 860-347-6971.

VerifiedOnline bookingSince 1972
New London, CT·Behavioral Health

VerifiedOnline bookingEmergency care

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