Baystate Convenient Care - Northampton
Urgent Care • Northampton, MA • Since 1873
About
Baystate Health operates multiple facilities in Massachusetts, including urgent/alternative care options through convenient care locations. The search results indicate recent expansions and announcements of convenient care access, with plans for a new Baystate convenient care location in Ware, MA, bringing expanded hours and closer-to-home care. The page highlights that Baystate Health runs several hospitals (including a trauma center) and has a presence in Springfield, MA, with its headquarters at 280 Chestnut Street. There is no explicit mention of a Baystate Convenient Care site in Northampton or Northampton-specific details on the provided page excerpt. If you’re seeking a Baystate Convenient Care location specifically in Northampton, you may want to check Baystate Health’s site for the latest list of convenient care locations or search for “Baystate Convenient Care Northampton” for up-to-date availability and address.
Clinic Type
Urgent Care
Address
325B King Street, Northampton, MA 01060
Phone
413-387-4197
Medical.StaffOffice@baystatehealth.org
Opening Hours
Please call ahead; may be closed to walk-ins and new registrations after 3 pm based on capacity
Services Offered
Technology & Equipment
Insurance & Payment
Participates in most insurance programs in the area
Multiple bill payment options
Languages Spoken
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FAQs
What services does Convenient Care provide?
Treatment for common illnesses and injuries that don’t require a visit to the emergency room, including colds, coughs, flu, fever, sore throat, URIs/asthma, minor cuts/burns, skin/eye infections, UTIs, earaches, migraines, strains/sprains, stomach issues, animal bites (not severe).
Is Convenient Care part of Baystate Health?
Yes, it is an extension of Baystate Health and uses the same electronic records database as Baystate Health PCPs.
What are Convenient Care hours?
- Monday to Friday: 9 am – 7 pm; Saturday and Sunday: 8 am – 4 pm. Note: May be closed to walk-ins after 3 pm based on capacity.
Where is Convenient Care located?
Baystate Health & Wellness Center - Northampton, 325B King Street, Northampton, MA 01060.
How can I reach Convenient Care by phone?
Call 413-387-4197 for more information.
What services are provided?
Treatment for common illnesses and injuries that don’t require the emergency department, including colds, flu, cough, upper respiratory problems/asthma, minor cuts or burns, rashes, urinary issues, earaches, migraines, sprains, stomach issues, and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Loc8NearMe: Varies (many low ratings noted in localitybiz collection) (44+ comments mentioned on Loc8NearMe)
Patients praise
- Friendly and professional staff
- Clean facilities
- Effective and compassionate care from specific providers (e.g., Dr. A. Nicora)
- Convenient alternative to the ER for minor injuries
Common complaints
- Long wait times
- Concerns about appointment availability/walk-in status
- Billing and insurance coverage issues
- Perceived lack of staffing
"This place takes forever. Every time I copier I have to wait a ridiculous amount of time."
— LocalityBiz Review"The staff was very friendly, facilities clean and inviting, and our wait time was approximately 20 minutes."
— Yelp Review"Be advised that they are not licensed as an Urgent Care Center, and cannot bill as such. They will bill your insurance as regular Doctor visit, and if it's out of your network, insurance will not pay."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Convenient Care | Baystate Health — Nov 9, 2025
- Location Search Results | Baystate Health — Apr 16, 2026
- Baystate Family Medicine-Northampton - Healthgrades — Jan 23, 2026
- Baystate Cardiology - Northampton — Dec 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Northampton
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It operates major hospitals (Mass General Hospital and Brigham and Women’s Hospital), along with specialty and community hospitals, home care, urgent care, and a health plan. It is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people with roughly $20B in annual operating revenue. MGB has faced regulatory scrutiny over costs and expansion, and has undergone restructuring and multi-wave layoffs in recent years. For care in Northampton, note that MGB’s core facilities are in the Boston area; there are associated affiliated hospitals and networks, but Northampton-specific Express Care locations are not listed among MGB’s main institutions. If you’re seeking urgent or Express Care services in Northampton, you may want to check for affiliated providers or local partners in the Mass General Brigham network or contact MGB Health Plan for in-network options.
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