Mass General Brigham Express Care (previously Urgent Care)
Urgent Care • Northampton, MA • 4 urgent care locations + 1 convenient care location (Greenfield) locations
Clinic Type
Urgent Care
Address
Urgent Care Amherst: 170 University Drive; Northampton: 30 Locust Street (Cooley Dickinson Hospital); Southampton: 12 College Highway; Greenfield Convenient Care: 489 Bernardston Road
Phone
413-582-4400 (general for locations)
lfleming2@mgb.org
Opening Hours
Please note: Closing hours may vary depending on clinical capacity and wait times. Please check each center’s location page below for current hours, including any closure notices or other relevant alerts for that location.
Telehealth
24/7 Virtual Care (Mass General Brigham) available
Emergency Care
Non-life-threatening illness and injury walk-in care; 24/7 Virtual Care available
Services Offered
Insurance & Payment
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Languages Spoken
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Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 2.4 out of 5 stars (77 reviews)
Patients praise
- convenient location
- availability of walk-in services
Common complaints
- long wait times
- perceived lack of concern from staff
- difficulties with registration or communication
"Very long wait times even when not busy."
— Birdeye/Google Reviews"Staff seemed indifferent to my concerns."
— Birdeye/Google ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Kinga K Pluta, MD - Hadley, MA - Internal Medicine, Pediatrics — May 2, 2026
- Mass General Brigham relaunches cancer care shuttle — Jul 31, 2025
- Emergency department at Cooley Dickinson expands with large donation — Jun 29, 2026
- CVS and MGB want to collaborate to provide primary care — Jul 31, 2025
- MNA: Cooley Dickinson Hospital Nurses Vote to Authorize 1-Day Strike as MGB Refuses to Properly Invest in Nurses and Safe Patient Care — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Northampton
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It operates major hospitals (Mass General Hospital and Brigham and Women’s Hospital), along with specialty and community hospitals, home care, urgent care, and a health plan. It is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people with roughly $20B in annual operating revenue. MGB has faced regulatory scrutiny over costs and expansion, and has undergone restructuring and multi-wave layoffs in recent years. For care in Northampton, note that MGB’s core facilities are in the Boston area; there are associated affiliated hospitals and networks, but Northampton-specific Express Care locations are not listed among MGB’s main institutions. If you’re seeking urgent or Express Care services in Northampton, you may want to check for affiliated providers or local partners in the Mass General Brigham network or contact MGB Health Plan for in-network options.
Baystate Health operates multiple facilities in Massachusetts, including urgent/alternative care options through convenient care locations. The search results indicate recent expansions and announcements of convenient care access, with plans for a new Baystate convenient care location in Ware, MA, bringing expanded hours and closer-to-home care. The page highlights that Baystate Health runs several hospitals (including a trauma center) and has a presence in Springfield, MA, with its headquarters at 280 Chestnut Street. There is no explicit mention of a Baystate Convenient Care site in Northampton or Northampton-specific details on the provided page excerpt. If you’re seeking a Baystate Convenient Care location specifically in Northampton, you may want to check Baystate Health’s site for the latest list of convenient care locations or search for “Baystate Convenient Care Northampton” for up-to-date availability and address.
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