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Clinic Type

Urgent Care

Address

Urgent Care Amherst: 170 University Drive; Northampton: 30 Locust Street (Cooley Dickinson Hospital); Southampton: 12 College Highway; Greenfield Convenient Care: 489 Bernardston Road

Phone

413-582-4400 (general for locations)

Email

lfleming2@mgb.org

Opening Hours

Please note: Closing hours may vary depending on clinical capacity and wait times. Please check each center’s location page below for current hours, including any closure notices or other relevant alerts for that location.

Telehealth

24/7 Virtual Care (Mass General Brigham) available

Emergency Care

Non-life-threatening illness and injury walk-in care; 24/7 Virtual Care available

Services Offered

  • Urgent Care
  • Convenient Care
  • Occupational Health
  • DOT physicals
  • drug tests
  • walk-in service for non-life-threatening illness and injury
  • treatment of a wide array of medical problems
  • suture removal
  • incision and drainage
  • foreign body removal
  • viral illnesses
  • ear and eye infections
  • sports and camp physicals
  • minor fractures
  • respiratory infections
  • urinary tract infections
  • rashes
  • strains/sprains
  • minor burns
  • cold/flu symptoms
  • sore throat
  • cuts/minor lacerations
  • sutures/suture removal
  • on-site x-ray (note: Convenent Care Greenfield page notes no onsite x-ray)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 2.4 out of 5 stars (77 reviews)

Patients praise

  • convenient location
  • availability of walk-in services

Common complaints

  • long wait times
  • perceived lack of concern from staff
  • difficulties with registration or communication

"Very long wait times even when not busy."

Birdeye/Google Reviews

"Staff seemed indifferent to my concerns."

Birdeye/Google Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Northampton

Northampton, MA·Urgent Care

Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It operates major hospitals (Mass General Hospital and Brigham and Women’s Hospital), along with specialty and community hospitals, home care, urgent care, and a health plan. It is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people with roughly $20B in annual operating revenue. MGB has faced regulatory scrutiny over costs and expansion, and has undergone restructuring and multi-wave layoffs in recent years. For care in Northampton, note that MGB’s core facilities are in the Boston area; there are associated affiliated hospitals and networks, but Northampton-specific Express Care locations are not listed among MGB’s main institutions. If you’re seeking urgent or Express Care services in Northampton, you may want to check for affiliated providers or local partners in the Mass General Brigham network or contact MGB Health Plan for in-network options.

VerifiedOnline bookingEmergency careSince 1994
Northampton, MA·Urgent Care

Baystate Health operates multiple facilities in Massachusetts, including urgent/alternative care options through convenient care locations. The search results indicate recent expansions and announcements of convenient care access, with plans for a new Baystate convenient care location in Ware, MA, bringing expanded hours and closer-to-home care. The page highlights that Baystate Health runs several hospitals (including a trauma center) and has a presence in Springfield, MA, with its headquarters at 280 Chestnut Street. There is no explicit mention of a Baystate Convenient Care site in Northampton or Northampton-specific details on the provided page excerpt. If you’re seeking a Baystate Convenient Care location specifically in Northampton, you may want to check Baystate Health’s site for the latest list of convenient care locations or search for “Baystate Convenient Care Northampton” for up-to-date availability and address.

VerifiedOnline bookingSince 1873

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