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Clinic Type

Primary Care

Address

519 BOSTON POST RD., OLD SAYBROOK, CT 06475

Phone

Email

Opening Hours

Closes for lunch 1:00 PM to 1:30 PM; hours vary by day (opens 9:00 AM on Saturday as example from highlights)

Telehealth

In-person care and virtual visits available

Services Offered

Insurance & Payment

Most insurance is accepted, self-pay options are available

Languages Spoken

FAQs

What payments does MinuteClinic accept?

Most insurance is accepted, and self-pay options are available.

Are Medicare and Medicaid accepted?

Yes, Medicare and Medicaid are accepted.

What do clinics cost without insurance?

Information on costs without insurance is available under Insurance and pricing; check the clinic's page for specifics.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 1.5/5 stars (35 reviews)
  • HoursGuide: 4.9/5 stars (79 votes)

Patients praise

  • Occasional praise for specific helpful staff members (e.g., specific technicians)
  • Helpfulness of non-pharmacy store staff and services like Minute Clinic
  • Store is generally well-stocked
  • Efficiency during specific interactions like vaccinations

Common complaints

  • Poor pharmacy customer service and communication
  • Long wait times and understaffing concerns
  • Rudeness or dismissive behavior from staff members
  • Issues with the CVS mobile app and notification system
  • Difficulty reaching the pharmacy by phone or getting calls returned

"In the past, I was ready to completely abandon CVS due to the horrible service. Mae is the BEST. Helpful, kind, efficient and goes above and beyond to help and get the order processed."

LocalityBiz

"The store customer service is decent, but the pharmacy customer service is awful. In addition to that, the CVS app won't let you order a..."

Yahoo Local

"I would rather spend an hour at the DMV than come here to get a prescription filled. I am done with this CVS."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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