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About

Summary: - Yale New Haven Health System (YNHHS) is a nonprofit healthcare system based in New Haven, CT, founded in 1996. It is Connecticut’s largest health system, with affiliated hospitals and services across Connecticut, New York, and Rhode Island, including Yale New Haven Hospital and Smilow Cancer Hospital. - Key facilities and affiliates include Bridgeport Hospital, Greenwich Hospital, Lawrence + Memorial Hospital, Westerly Hospital, Yale New Haven Children's Hospital, Yale New Haven Psychiatric Hospital, and Northeast Medical Group. - The system operates about 2,681–3,336 beds (figures vary by source) and employs thousands of staff, with services spanning primary care, neurology, cardiology, cancer care, and more. Regarding Old Saybrook: - The provided information does not list an Old Saybrook Medical Center or a direct Old Saybrook location within YNHHS. For Old Saybrook-specific care, you may need to check if YNHHS affiliates have a facility or affiliated practice in Old Saybrook or nearby (e.g., in the region of Connecticut) or consider the closest YNHHS-affiliated hospitals/locations.

Clinic Type

Primary Care

Address

633 Middlesex Turnpike, Old Saybrook, CT 06475

Phone

877-925-3637

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Pediatrics
  • Diagnostic imaging
  • Blood draw/Phlebotomy
  • Infusion services
  • Allergy and Immunology (as related services)
  • Radiology and Biomedical Imaging
  • Transplant follow-up care

Technology & Equipment

  • Diagnostic imaging equipment
  • Laboratory/Blood draw facilities
  • Infusion therapy capabilities
  • Radiology and Biomedical Imaging

Insurance & Payment

  • All major insurance plans are accepted

All major insurance plans accepted, Self-pay options possibly available

Languages Spoken

FAQs

What services are available at Old Saybrook Medical Center?

Blood draw, medical imaging, infusion, specialty services for adults and children; pediatric primary care; diagnostic imaging; infusion services; support for transplant follow-up; allergy and immunology related services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.9 out of 5 stars (40 reviews)

Patients praise

  • Convenience of the location near major highways
  • Efficient and quick service, particularly for lab work and blood draws
  • Friendly and helpful staff in many departments
  • Spacious, clean, and modern facility atmosphere
  • Access to Yale New Haven Health specialists without traveling to the main hospital

Common complaints

  • Concerns regarding staff communication and attitude (specifically front desk and certain physicians)
  • Difficulty in reaching staff or experiencing long hold times on the phone
  • Issues with navigation and facility signage during construction periods

"Hands down the best place to get blood work done! They were quick, efficient, and kind on my visit, creating the smoothest blood draw experience I've ever had."

Online review

"The staff is wonderful - no problems. However, when my tests were done... I followed the EXIT signs out through a maze of construction... and I didn't recognize anything in the parking lot!"

Online review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Middlesex Health Primary Care in Old Saybrook (part of Middlesex Health) offers primary care services through a physician office focused on skilled, advanced primary care, diagnosis, and treatment. The Middlesex Health Primary Care network is based in Durham, CT, and operates as a small office within the broader Middlesex Health system. For Old Saybrook-specific details (location, hours, or contact), contact the Middesex Health Primary Care network at 860-358-4808 or visit the Middlesex Health primary care homepage.

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