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About

Summary: The page describes MultiCare Capital Medical Center, a private, full-service hospital in Olympia, WA (Capital Mall area). It’s a 107-bed community hospital opened in 1985 and part of the MultiCare Health System. Services cover a broad range of medical care for the South Sound region (Thurston, Mason, Lewis, Grays Harbor counties). The center emphasizes evidence-based care and continuity of care with community-based services. Key details: address at 3900 Capital Mall Dr SW, Olympia; phone 1-360-754-5858; headquarters in Olympia; industry: Hospitals and Health Care; privately held; part of MultiCare Health System. If you’re seeking Urology services specifically on McPhee Rd, you may need to search for the dedicated urology clinic or provider within the MultiCare network or neighboring facilities.

Clinic Type

Urology

Address

Capital Urology, McPhee Rd, MultiCare (exact street address not fully provided in extracted text)

Phone

360-596-4614

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 8am - 5pm

Telehealth

Yes

Services Offered

  • urology
  • urologic surgery
  • robotic-assisted urological surgery
  • bladder/urinary tract care
  • kidney stone treatment
  • erectile dysfunction treatment
  • prostate care
  • urinary tract infections
  • incontinence management
  • vasectomy
  • penile prosthesis
  • ureteroscopy
  • UroLift
  • bladder tumor removal
  • kidney stone laser and shockwave surgery
  • minimally invasive robotic surgery

Technology & Equipment

  • robotic-assisted urological surgery
  • advanced diagnostic methods
  • ROBOt-assisted surgical technologies (implied)

Team

  • Amy Smith — PA-C
  • Patrick Murray — MD
  • David Elkins — PA-C
  • Leslie N. Heggen — PA-C
  • Richard N. Greene — MD

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday - Friday: 8am - 5pm. Holidays: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Patrick Murray): 4.8/5 (based on 71 reviews) (71)
  • MultiCare official site (Dr. Patrick Murray): 4.7/5 (457 (aggregated provider ratings))

Patients praise

  • Highly regarded, knowledgeable, and professional medical staff and doctors
  • Clear communication and thorough explanations from providers
  • Efficient in-office experience once seen by a provider
  • Convenient local access for patients in the Olympia area

Common complaints

  • Difficulty reaching the office by phone
  • Poor, dismissive, or incompetent front-office staff service
  • Significant delays in scheduling and processing referrals
  • Lack of responsiveness to patient messages and post-surgery concerns

"The entire staff were friendly and very helpful... The practice runs very efficiently from the check-in desk to the providers. Super short waits, discussions are never rushed."

Patient review on LocalityBiz

"The Doctors and Medical staff are great! That's where it stops! The office staff are the most incompetent, dismissive and condescending people I've ever dealt with!"

Patient reviews on Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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